I-5 Toyota
Chehalis, WA
Filter Reviews by Keyword
By Type
Showing 116 reviews
I was looking for a new Toyota Prius and after shoping around for a few weeks I decided to check out I-5 Toyota. I met Rodney and was really happy with his service plus he helped me to get the most out of around for a few weeks I decided to check out I-5 Toyota. I met Rodney and was really happy with his service plus he helped me to get the most out of my trade-in. He was the reason I purchesed my new 2011 Pruis. More
Growing up in a family of car dealers, I have high expectations of the car buying experience. My experience with I-5 Toyota was ABSOLUTELY INCREDIBLE. My Salesman, Kelly, was personable, trustworthy a expectations of the car buying experience. My experience with I-5 Toyota was ABSOLUTELY INCREDIBLE. My Salesman, Kelly, was personable, trustworthy and very accommodating. My Finance Manager, KC, answered all of my financing questions in a way I could understand. I never felt any pressure throughout the entire transaction. The staff interacts with each other like family, and while there for my first buying experience with them, I was treated like a highly-valued repeat customer. And on top of it all, I found the perfect pick-up and they were super generous on my trade-in!! I highly recommend I-5 Toyota. More
Quick and easy vehicle service, Minimal wait time, Friendly staff, notified of any repairs that need: tire rotation or replacement, wipers and any other issues, they have a wonderful massage chair, te Friendly staff, notified of any repairs that need: tire rotation or replacement, wipers and any other issues, they have a wonderful massage chair, television, hot coffee or tea, cookies, fair service prices and easy access More
Craig was very attentive to our needs, very patient, and extremely informative. He definitely knew his products and was able to answer all of our questions. He was very well-informed about the cars/trucks h extremely informative. He definitely knew his products and was able to answer all of our questions. He was very well-informed about the cars/trucks he was selling; we felt no pressure, he communicated in a timely manner (prompt emails when needed), he really went to bat for us on our final decision when we were ready to purchase, and he made sure that we were taken care of and respected. We felt very welcome at the dealership, never felt any pressure, were given a fair amount on our trade, and it was overall a very pleasurable experience. We highly recommend Craig Anderson and also this dealership. We are very happy with our purchase and look forward to dealing with this dealership in the future. More
I was in the market for a 2011 Camry LE and searched the internet and went on a lot of sites requesting quotes and got a call from Chris. He was very nice and had lots of information for me. I made a trip d internet and went on a lot of sites requesting quotes and got a call from Chris. He was very nice and had lots of information for me. I made a trip down to I5 Toyota sent some time walking the lot and talking with Chris with my daughter; as soon as we left I had hoped that when I was ready Chris would have the deal for me. So a few weeks later I asked Chris for a deal on a 2011 Camry LE and he worked out a great deal for me and I am very happy with the car I received and the whole experience. I highly recommend you go see Chris tell him he owes me floor mats :-)Inside joke. More
I just purchased a Toyota Camry from Craig at I-5 Toyota. My husband & I were impressed with the level of customer service and follow through that was provided. We found a great deal online which was price My husband & I were impressed with the level of customer service and follow through that was provided. We found a great deal online which was priced competitively for the 200 mile radius we were searching. We didn't feel like there were any "shark" salesmen and Craig was friendly, patient and informative. Casey in finance was also great & saved me an additional .5% on my interest rate on top of what I agreed to purchase, which was better than my pre-approval rate from my credit union. I am confident in the quality of work & friendly service they provide. I purchased the service plan and look forward to working with them in the future. I like that they loan you a car if your vehicle is serviced. I have high expectations as a consumer and am very satisfied. I will be back and Craig has gained a loyal customer. Sincerely, Crystal Henning More
Great customer service. They had the car I wanted but Great customer service. They had the car I wanted but they are 75 miles from my house. Craig was so helpful. He told me over the phone how much they Great customer service. They had the car I wanted but they are 75 miles from my house. Craig was so helpful. He told me over the phone how much they would give me for my trade in, how much the vehicle was with added options. So when I went down to test drive I was confindent this was the car I wanted and I bought it that day! I put money down signed the papers and when my funds became available the following friday my new car was ready to go wih all the options I added. When I need a new car again I will gladly take the drive to them again. Everyone was very friendly and helpful. More
Selection process of vehicle on-line was quick and easy. Phone discussion with Sales Consultant (Rodney) was pleasant. Greeting at dealership by everyone with the sales process was excellent. Knowledge by Phone discussion with Sales Consultant (Rodney) was pleasant. Greeting at dealership by everyone with the sales process was excellent. Knowledge by Glen in Finance Department was great. Finance options were well laid out. More
I purchased a used Toyota RAV4 from Craig Anderson at I-5 Toyota. Craig was very professional and worked hard to make the sale work for me. The finance department was also very easy to work with and made sur Toyota. Craig was very professional and worked hard to make the sale work for me. The finance department was also very easy to work with and made sure I understood my contract. Thank you I-5 Toyota for the great experience I had purchasing my RAV4. I would recommend Craig and I-5 Toyota to my family and friends. More