I-5 Toyota
Chehalis, WA
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Bull was great he was very compassionate to why I wanted to trade my Tacoma in he stay almost two hours after they closed, he has checked on me since I will recommend him to my freinds to trade my Tacoma in he stay almost two hours after they closed, he has checked on me since I will recommend him to my freinds More
I-5 Toyota sold us a 2012 Toyota Tundra by listening to our needs without influencing our position, providing pertinent product information, and showing vehicles that met our criteria. Our rating is based our needs without influencing our position, providing pertinent product information, and showing vehicles that met our criteria. Our rating is based upon superior service by Bull and all staff involved in our transaction! More
I had such an amazing experience here purchasing my 2012 Toyota Yaris! Rodney was very helpful, not aggressive or pushy and kept my needs in mind the whole time. The customer service was superb. I was able Toyota Yaris! Rodney was very helpful, not aggressive or pushy and kept my needs in mind the whole time. The customer service was superb. I was able to get the car I wanted and the payments I was comfortable with. Kelly helped me in the financing department. He was awesome and very patient as well. My experience here was quick, seamless and pleasant. I recommend this dealership to everyone. They have a warm, welcoming staff and great customer service. Thanks Rodney and your team for all your help! More
I have bought cars and RV's from this dealer since the early 90's. I have always been stisfied with the complete service I get and if there is a problem I-5 try's their best to resolve it to my satisfacti early 90's. I have always been stisfied with the complete service I get and if there is a problem I-5 try's their best to resolve it to my satisfaction. The sales people are great and very helpful.I always think there is room for a better price but I am happy at the end with the deal I get.I would always recommend this dealer to anyone I talke cars to. More
I came to this company a long time ago when they were at old place. This new place is pretty, clean, people are so friendly and helpful. The service department washes my car and I love that. Also, if I n old place. This new place is pretty, clean, people are so friendly and helpful. The service department washes my car and I love that. Also, if I need to order parts, they are right on it. The also help me reinstall parts that got broken. No one pressures me, but they all seem to be aware of me and ask me if they can help me. They provide refreshments, the seats are comfortable, they have TV if we wish and magazines. The work is very good and they take very good care of my car. More
In short, my experience with the I-5 Toyota dealership was awesome! Everyone I interacted with was friendly, kind and very professional. Christy Saunders was very helpful and friendly and then she turned was awesome! Everyone I interacted with was friendly, kind and very professional. Christy Saunders was very helpful and friendly and then she turned me over to Rodney Sekerak who was an absolute joy to work with. Rodney is truly a gentleman and appeared to be more interested in who I was as a person than he was about "making the sale". I appreciated his laid back, low key demeanor and warmed to his honest, friendly personality. It's not often that you meet people of his caliber and I was very pleased to be able to work with him. Kelly Kabat worked out the best financing deal I've ever had and made the transaction fun and painless. I did not expect to find so many wonderful people at this dealership and highly recommend it to anyone who is looking to buy a car from an organization who clearly puts the customer first. It was the best car buying experience I've ever had and I plan to go back to them the next time I'm in the mood to buy another car even though their facility is more than an hour away from my home. Being treated with kindness and respect is worth driving a few extra miles for. Thank you I-5 Toyota! Your employees totally rock! Cindy L. Cadle More
Went originally looking at a couple of the used vehicles on the lot. After the initial test drive and talking to Bull, we decided to take out a new car for a test drive. He thought he could get us what we on the lot. After the initial test drive and talking to Bull, we decided to take out a new car for a test drive. He thought he could get us what we wanted for our trade and payment. After negotiations we didn't quite end up with the payment we wanted but was within 75 dollars. Bull was great to work with and would recommend him to friends and family. More
Hate high pressure, game playing dealerships. Rodney and crew were honest and excellent. Got the car I wanted at the price I wanted with no hassles. crew were honest and excellent. Got the car I wanted at the price I wanted with no hassles. More
Great truck, great customer service, and a fair price. This was definitely worth the trip (twice!) from Seattle. After several months of searching for a rare truck, I found it at I-5 Toyota and I had a g This was definitely worth the trip (twice!) from Seattle. After several months of searching for a rare truck, I found it at I-5 Toyota and I had a great experience with the transaction. I was particularly impressed with the freedom I was given to check out the vehicle without someone peering over my shoulder and asking me how it's going. This is by far, head and shoulders, the best dealership experience I've ever had. With 14 years passed since my last dealership experience, I was not looking forward to it, but it was much more pleasant than any dealer or private transaction I've ever been involved with. I recommend this dealership. I would drive/Amtrak from Seattle again to buy from this dealership. I've told everyone I've discussed my truck with about the great experience I had at this dealership. Thank you for having my truck and for being a great place to buy a vehicle. More
I cant say enough about the I-5 group. Ive purchased many ford based vehicles in the past from them, but this was my first toyota purchase. after my wife couldnt handle the looks of the honda, we ventu many ford based vehicles in the past from them, but this was my first toyota purchase. after my wife couldnt handle the looks of the honda, we ventured into the toyota dealer just to take a look, within 5 minutes we were on a test ride. the nice part is, we have 4 children, and the sales person rodney knew this, and instead of the typical lock you down and not let you leave, he was more then confident his product and himself sold themselves, and we would be back. we did come back, and within 5 minutes had a deal worked out, with the price i wanted. we then had another great visit with kelly, papers worked up and we were on our way. we left happy. they didnt forget about us after the sale either, been calling and checking on us ever since, rodney is a stand up sales men. i have been telling my family and friends ever since about how great the i-5 group is! More