I-5 Toyota

Craig gave very personalized service, going out of his way to make sure all of my needs were met. Following the sale, my experience with the service department has been nothing but excellent. Always frien way to make sure all of my needs were met. Following the sale, my experience with the service department has been nothing but excellent. Always friendly, always fast and the lounge area is a nice plus with coffee, cookies and a nice television. I would recomend this dealership to anyone and expecially Craig. More

When we began to look for a car Heidi introduced us to Craig Anderson. He showed us a few vehicles and said, "When you are ready to buy let me know." We said, "We are ready now." That was what we liked... Craig Anderson. He showed us a few vehicles and said, "When you are ready to buy let me know." We said, "We are ready now." That was what we liked...no pressure to buy. We went back several times to figure out how everything worked on the car. No one treated us like we were a bother. They always acted glad to see us and were helpful. We have already recommended this dealership and Craig Anderson to several of our friends. More

Craig Anderson was awesome to work with. He really went above and beyond to help us find the vehicle we were looking for, as well as getting us the best deal available for the vehicle and our trade in. I h above and beyond to help us find the vehicle we were looking for, as well as getting us the best deal available for the vehicle and our trade in. I have recommended him and the dealership to several people, and I will continue to recommend him in the future! More

I purchased two vehicles from I-5 Toyota in Chehalis in the last two years. One was a brand new 4 Runner. The salesman was very curteous, helpful and answered all my questions, as well as setting up my blu the last two years. One was a brand new 4 Runner. The salesman was very curteous, helpful and answered all my questions, as well as setting up my bluetooth and walking me through ALL the features on the SUV. Craig is an awesome salesman and I would be back to buy another Toyota at I-5 in the future! Laura Patterson More

I recently had my car repaired at the I-5 Toyota/Ford Body Shop. The situation was very stressful, but the staff was great at reassuring and communicating with me. The customer service shuttle is very ni Body Shop. The situation was very stressful, but the staff was great at reassuring and communicating with me. The customer service shuttle is very nice, it was convenient that I did not have to find a ride when dropping off or picking up my vehicle. The work on my vehicle was completed quickly, but the quality of the work was perfect! I should also mention, the final cost of repairs ended up being less than the original estimate. I recommend this dealership for any kind of vehicle! More

Everyone at I5 Toyota goes out of their way to make sure you are satisfied. They have put together 2 difficult sales and have completed them flawlessly. Kip Barker always returns calls (even when he is extr you are satisfied. They have put together 2 difficult sales and have completed them flawlessly. Kip Barker always returns calls (even when he is extremely busy) and goes the extra mile to make sure you are satisfied. I have already recommended this dealership to 3 of my friends and will continue to do so. More

Incredible service from the first phone call to Heidi to pick up on Christmas Eve! And they even had the red bow on the Highlander when we picked it up. The paperwork was all set up for us when we arrived a pick up on Christmas Eve! And they even had the red bow on the Highlander when we picked it up. The paperwork was all set up for us when we arrived and Casey made it painless when we had to sign everything. Craig gave us more details on the car than we could even keep track of and set up the cell phone so it was ready to go when we drove off the lot. Michael found the perfect car for me and kept in constant contact. We could not have been treated better. It was totally worth the drive from Bellevue to have gotten such great service. But just as important I LOVE MY CAR! Thank you I5 Toyota. Teresa and Lindsay Meggs More

This place was awesome! My husband spent almost a month looking for the perfect car at the perfect price and we found everything we were looking for at I-5 Toyota. Since a car purchase is a TON of money, w looking for the perfect car at the perfect price and we found everything we were looking for at I-5 Toyota. Since a car purchase is a TON of money, we think the customer service needs to be superb. I don't want to give my time and money to someone who is not worth it. If you want my business you need to earn it and they absolutely did! I-5 was totally worth it, especially after looking at over 10 other dealerships. We did a ton over the phone, which made the whole process incredibly easy and nice since I didn't have to chase my toddler around the dealership. They beat out all the other offers we received by $2,000. It was by far the best price! An added bonus is that they have the lowest tax in WA, which also helps with the price. We worked with Rodney Sekerak and he was great! Super super nice and friendly guy, he's got his head on straight. He gave us bottom line from the start, we didn't have to mess with the annoying hours of negotiating. He made it so easy and stress free for us! I wish we had gone here from the start! Their dealership is extremely nice and well kept. Casey, the finance guy, was one of the funniest and down to Earth people I have ever met. The reason this dealership far surpasses the others is because of the amazing staff they have. There are no harassing, snake-like people there, which was such a breath of fresh air after the other dealerships we had visited. Even after our purchase they are still taking care of us and checking in. If you are buying a car just go ahead and save yourself the hassle from other places and go straight to I-5, you will not be disappointed, I promise! More

My husband and I have driven from Seattle to I-5 Toyota twice to buy a '08 4Runner and lease an '11 Camry because they are the BEST! Both times we have had incredible service- they even washed by husbands twice to buy a '08 4Runner and lease an '11 Camry because they are the BEST! Both times we have had incredible service- they even washed by husbands 4Runner while we looked for my new car! Their prices are great and they really work with you on the financing piece. Their follow-up is fantastic too. I know if I have any questions on our cars or need service I can call Kelly and he will take care of us. This is a dealership that operates with integrity and honesty. We recommend everyone we know to I-5 Toyota! It is worth the beautiful drive down to Chehalis. More

We bought our vehicle from I-5 Toyota 3 years ago. My husband ordered it with specification and he was pleased with the finished truck design. We have been having the truck serviced there ever since and husband ordered it with specification and he was pleased with the finished truck design. We have been having the truck serviced there ever since and we switched to I-5 Service for our other vehicle. We have not been disappointed. Our experience has been fair and honest personnel and pricing. We continue to be I-5 Toyota customers. More