I-5 Chrysler Dodge Jeep RAM
Chehalis, WA
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I had trouble receiving a military discount from Chrysler for several weeks. When Ashleigh Fournier took over the issue I received the discount check within a week. It is great that there are still car deale for several weeks. When Ashleigh Fournier took over the issue I received the discount check within a week. It is great that there are still car dealers with employees that provide excellent customer service. More
Inquired about a car listed on cars. com & their website. I was contacted & told it did not pass their safety inspection. She went on to ask if there were others I was interested in & wha com & their website. I was contacted & told it did not pass their safety inspection. She went on to ask if there were others I was interested in & what I liked about the one I had inquired about. Good & fairly fast communication, but a huge disappointment on the vehicle. More
Excellent dealership. I buy a lot of new cars, and have dealt with a number of dealerships. By far these folks are the best. They honored a great price, offered a fair deal on the trade without me having t dealt with a number of dealerships. By far these folks are the best. They honored a great price, offered a fair deal on the trade without me having to fight, and I was in and out of the dealership within 90 minutes, and some of that time was me finding all the docs they needed (yes I was not prepared as I should have been :). Other car dealerships should take notes on their business practices. BTW, this dealer is 150 miles from me and was worth the drive! More
The staff was very informative and gave me updates every day. My vehicle was fixed on time and even delivered back to me at work. Thank you!!! day. My vehicle was fixed on time and even delivered back to me at work. Thank you!!! More
Very nice overall Salesman Henry really did a heroic effort to get me the best deal possible. He has an injured left leg and still went back and forth to the sales mana Salesman Henry really did a heroic effort to get me the best deal possible. He has an injured left leg and still went back and forth to the sales manager many times without complaint. Also, he recognized a significant error in the mileage of a vehicle I was interested in, and immediately brought it to my attention. Cost him a sale, but integrity is the name of the game and I don't give cudos easy. Henry and the sales manager were both "top notch". I will absolutely brag you up with my friends. Thanks. More
I-5 Dodge the drive there was worth it. I-5 Dodge is about a 60 mile drive from me. There are bigger dealers much closer and I have dealt with them in the past. I went to I-5 Dodge looking I-5 Dodge is about a 60 mile drive from me. There are bigger dealers much closer and I have dealt with them in the past. I went to I-5 Dodge looking for a new Charger with specific features. They had one with almost all the features I wanted. Dean, the sales man, listened to what I wanted and did not try to push something that I was not interested in. The local dealer has done that. The next time I know a friend or co-worker is looking to buy I will tell them to go to I-5 Dodge More
Amazing customer service Kris went out of his way to ensure my experience would be a great one. My situation, to me felt like a complex one. I worked with Kris a little over Kris went out of his way to ensure my experience would be a great one. My situation, to me felt like a complex one. I worked with Kris a little over two weeks, and Kris ensured me that we will work through the barriers together. Kris has the uncanny ability to make people feel safe, comfortable and less stressed after a life-changing event. I am so thankful that he made a possibly a traumatic experience into a positive low stress decision of purchasing a vehicle. I will definitely come back for my vehicle needs and refer friends and family More
I-5 should be renamed to I- high 5 ✋ thanks so much guys. I've never given a dealership a review ever in my life before until now, my experience couldn't of been better, treated with honesty and appreacion as I've never given a dealership a review ever in my life before until now, my experience couldn't of been better, treated with honesty and appreacion as well as diginty , no flip floop just stright shooters, shout out to Kris Smith and Brandon Caley, thank you guy's you made it too easy... More