I-10 Toyota

Discussing options for our lease Fast enjoyable experience with knowledgeable friendly staff that are dedicated to great customer service!! Our 2nd GREAT experience with I-10 Toyota Fast enjoyable experience with knowledgeable friendly staff that are dedicated to great customer service!! Our 2nd GREAT experience with I-10 Toyota Scion. Will come back in the future!! More

DIssappointed After purchasing my first Toyota here in 2007, I thought I would be a lifelong customer as I had the best experience and a great car. As my car got ol After purchasing my first Toyota here in 2007, I thought I would be a lifelong customer as I had the best experience and a great car. As my car got older, I was worried about issues and decided to trade it in after a call from Toyota that they would buyback my Prius. I bought a 2014 RAV4, what a mistake. I have had to bring it back to the dealership over 14 times for issues and repairs since June of 2014. Defective driver's seat, defective sunroof, air bag issues, and now rattles and clanking noises all over the car. Neither service manager seem to think this is a problem and continue to say "keep bringing it back" and we'll keep fixing it under warranty. How many times is it reasonable to have to return a brand new car back to the dealership the first year? I am so disappointed and frustrated. I will be returning to the dealership again next week for another round because they still have been unable to provide me with the quality car that I thought I was buying from Toyota. 5 stars to service advisers and shuttle staff, they are wonderful! I hope other people have the original experience I did when I purchased my first car back in 2007. It was what made me come back to this dealership, which I now sincerely regret. More

Best experience ever buying a new car! I have never had a more enjoyable experience buying a new vehicle. Cody Drier was on the ball and worked with me in getting a great deal. The service I have never had a more enjoyable experience buying a new vehicle. Cody Drier was on the ball and worked with me in getting a great deal. The service was excellent, and everyone that I dealt with was very courteous and attentive. These people know their business and will get you in and out just like that! I love my Rav 4 More

Easy,friendly and willing to work hard for you. Cody made our experience very easy. Other dealers would not go the extra mile to see to it that you have a great deal. You feel like you matter at I- Cody made our experience very easy. Other dealers would not go the extra mile to see to it that you have a great deal. You feel like you matter at I-10 Toyota. Nice experience. Thanks Cody Drier. We highly recommend them to anyone who wants a fair deal and a pleasant dealership. You won't be sorry. More

Happy Truck Buyer Anthony Quiroz was the perfect person to assist me with my truck purchase. His attitude and patience was very pleasant and I would recommend anyone ne Anthony Quiroz was the perfect person to assist me with my truck purchase. His attitude and patience was very pleasant and I would recommend anyone needing a new vehicle to see Anthony before making their buying decision. He covered everything about my Tacoma to ensure I understood the vehicle before I took it out for the test drive. Anthony is one of I-10 Toyota's Internet Salesperson. I built my Tacoma online before I went, so I knew exactly what I was looking for. I made an appointment with Anthony and when I went in he found my vehicle and I was on my way. Many thanks and much gratitude for their great service which is allowing me to enjoy my new truck even more. More

Excellent Customer Service I began my purchase online with the assistance of Jared at I-10 Toyota. He was able to give me an excellent price and was able to have everything read I began my purchase online with the assistance of Jared at I-10 Toyota. He was able to give me an excellent price and was able to have everything ready for us so we could just go, sign the paperwork and pick up the vehicle. It took less than 2 hrs from the time we arrived to get everything completed. Great customer service and price. Couldn't be happier!!! More

Clutch Replacement While stationed in Okinawa for three years, I stored my 2009 Tacoma which only had about 25k miles. When I returned, I put two thousand more miles on While stationed in Okinawa for three years, I stored my 2009 Tacoma which only had about 25k miles. When I returned, I put two thousand more miles on it and started to notice a chirping noise coming from under the truck. I took it to I-10 Toyota and they said it was a defective throw-out bearing. Out of warranty by less than a year (and less than 30k miles), I contacted Toyota HQ and asked them if they'd help out with the cost (seeing as how it was clearly a defect that would've surfaced during the warranty period, had it not been put in storage for three years). Toyota needed more information to determine if the clutch was defective, so I-10 Toyota agreed to tear into the clutch to provide Toyota with the details they needed (over a thousand dollars worth of labor). Once they had the clutch disassembled, they identified a number of defects, then contacted Toyota HQ and advocated on my behalf to cover the cost of replacement. Toyota agreed to cover the costs, and I-10 replaced all defective parts. This kind of customer advocacy is remarkable and I just wanted to take the time to write something to thank I-10 Toyota, especially Art Ramirez, for their outstanding service. More

Went to buy a Prius and was very pleased with everything!Manny and his teamed helped me and my husband get the car we wanted! Thanks I10 Toyota! Gonzalez family :) everything!Manny and his teamed helped me and my husband get the car we wanted! Thanks I10 Toyota! Gonzalez family :) More