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Hyundai on Perryville

Rockford, IL

4.9
750 Reviews
Located in Rockford, IL, Hyundai on Perryville provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle. Our service department can take care of anything your Hyundai needs - from oil changes and tire rotations to engine and transmission work. Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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343 N Perryville Rd

Rockford, IL

61107

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Showing 750 reviews

October 05, 2019

Great experience Pat is a great sales person and a great person in general. Like always I love to work with Pat. Is always a pleasure to see her again. More

by lorena_henao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Carter Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Miller
October 05, 2019

6th Vehicle This is my 6th vehicle from the same dealership. My saleswoman is extremely knowledgeable. I have purchased from her before. She helped me through More

by Cfernald@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Carter Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan O'Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bokker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberta Hagaman, Kim Rizvi
October 04, 2019

Terrible Customer Service My first and LAST visit to the service center. Unfriendly, Unwelcoming, and Unhelpful. I purchase my car from this dealer, and I really enjoy the qual More

by Amir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Redden
Oct 10, 2019 -

Hyundai on Perryville responded

Amir, We're sorry to see that you are unhappy. Please reach out to Pat or Bret and let them know details of your visit. You can reach either of them at 815-229-0089.

October 04, 2019

This is why I’ll always come back! Pat Carter and Jim Miller went above and beyond to make sure we got the absolute best deal and made us feel completely confident in everything that wa More

by MurphysLaw711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Carter Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Miller
October 03, 2019

Excellent Service Both the sales people and financing were great. They helped get me the best deal for a great car and amazing warranty. I will definitely be back and u More

by hd19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolette Shiflett
October 02, 2019

Great experience We had a great experience buying a new car at Hyundai on Perryville. Staff was friendly and courteous and Jack Patti (Sales) answered all our question More

by tyj22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Patti
September 27, 2019

We love our new Santa Fe !!! Pat carter was terrific to work with. She is knowledgeable about the Hyundai products and really listens to what you would like to consider when purch More

by The Blondells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Carter Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Miller, Roberta Hagaman
Sep 30, 2019 -

Hyundai on Perryville responded

Thank you, that's terrific to hear! Enjoy your new Santa Fe!

September 21, 2019

Never mock your competitors My rating is strictly for Roberta in the Svc Dept. I see your 5.0 rating. You must have been having a bad day when I walked in. I started out at Au More

by cl dohm
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian,the cashier, front desk employee, Roberta Hagaman
Sep 30, 2019 -

Hyundai on Perryville responded

We apologize, you never should have been treated in this manner. Even if someone is having a bad or off day, it's not acceptable for them to take it out on a customer. We've discussed this with our service and parts departments, including Roberta and have taken measures to ensure that it doesn't happen again. We truly appreciate your previous business and invite you to swing by to say hello to Pat, our general manager, next time you're in the dealership.

September 17, 2019

Buying a new car CAN be easy! The traditional way of buying a car can be everything from uncomfortable to stressful to frustrating. However, I am pleased to report this was NOT my More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Rosenberg, Melissa Hintz, Kim Rizvi
September 16, 2019

Buying a Hyundai Elantra Pat Carter was knowledgeable, competent, professional, responsive and personable. She gave an excellent and extensive tutorial of the cars electr More

by Rksrhh
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Carter Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Miller
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