Hyundai on Perryville
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 750 reviews
We had a great experience with our salesman Dave Frye. He took the time to explain every feature and option on our purchase. Great experience. took the time to explain every feature and option on our purchase. Great experience. More
The car-buying process was quuck, easy straightforward and no hassle, big thanks to Dave Frye the salesman who got me in an awesome car! and no hassle, big thanks to Dave Frye the salesman who got me in an awesome car! More
Bought a new car I made an appointment for 1PM with Brian. When we arrived, Brian was unavailable and Dave Frye helped us. He demonstrated the trim level of Kona we we I made an appointment for 1PM with Brian. When we arrived, Brian was unavailable and Dave Frye helped us. He demonstrated the trim level of Kona we were interested in, we test drove one and then picked a color. I thought the negotiation process went okay and the paperwork went pretty quickly. Our interaction with everyone was very positive. More
This was our first time with this dealership, make of veh. and salesman. The salesman could have made it or break it, but Bryan was extremely personable, helpful and knowledgeable. I did appreciate to veh. and salesman. The salesman could have made it or break it, but Bryan was extremely personable, helpful and knowledgeable. I did appreciate to see he was wearing a mask along with all the other staff. The dealership was very clean and orderly. He met us at the door welcoming us in with enthusiasm, but allowing us to explore the veh. while he stepped back and answered all of our questions. He showed us that he was a very trustworthy salesman and showed us he had our best interest in mind. He went the extra mile as he didn't leave us the 5 hours we were there and explained the different features the veh. had on it and made us very comfortable with him and with the veh. as purchasing this kind of veh. can be pretty intimidating and spending this kind of money. He gave us his card before we left and said anytime we had a question to text or call when him after we leave the lot, plus he went through more of the features on the veh. When we left we felt we had made the correct choice, from the correct dealership, from the best salesman. He got us the best deal he could give us and Kim helped to make it as affordable as he could, plus getting the best package that we felt comfortable with. Thank you to all that we dealt with in these difficult times for making this an extremely pleasant experience and we will tell others. More
Staff was very friendly and informative about the vehicle. Dave walked through all the car safety and communication features and how to use them. I would recommend this dealership. vehicle. Dave walked through all the car safety and communication features and how to use them. I would recommend this dealership. More
We couldn’t have been treated by a better work force than we were on our visit to Hyundai on Perryville. All were very thoughtful. we were on our visit to Hyundai on Perryville. All were very thoughtful. More
Super experience with this dealership. We have been buying from Pat for 17 years. Her customer service is "top notch". Very thorough in her explanations on using my new car. We have been buying from Pat for 17 years. Her customer service is "top notch". Very thorough in her explanations on using my new car. More
New sonata I’ve dealt with Pat Carter for years now. She’s always been willing to assist me, or just listen to my concerns. My 2020 red Sonata Limited is even be I’ve dealt with Pat Carter for years now. She’s always been willing to assist me, or just listen to my concerns. My 2020 red Sonata Limited is even better than I hoped. The red is the “perfect” shade. I started with some “hiccups”, but those quickly squashed. As usual Pat made sure I was happy and satisfied. I look forward to the future with my new car. More
Have been dealing with Roberta since she worked there when it was a Saturn dealer. Roberta in service is not to be trusted. Too many scare tactics and upsells. Give me credit for having a brain. Go somew when it was a Saturn dealer. Roberta in service is not to be trusted. Too many scare tactics and upsells. Give me credit for having a brain. Go somewhere else. Seriously....giving my wife some lame anecdote about not having a rear license plate light AND THEN having the nerve to charge what they stated was pure comedy. Tires with less than 2000 miles supposedly needed rotation (laughter). Wife was also told the air filter was dirty. I guess they didn't see the big K&N sticker on its cover. Clean it off and put it back in! Cabin filter? Don't even get me started. Not getting the car serviced there anymore. A shame a female service manager would use such predatory tactics on another woman. And Roberta, the suburb dealerships know all about ya, sweetie. And it isn't good. More
Great people easy to work with.got me into my truck even though my credit wasn't the greatest great place to puchase a vehicle! though my credit wasn't the greatest great place to puchase a vehicle! More