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Hyundai on Perryville

Rockford, IL

4.9
750 Reviews
Located in Rockford, IL, Hyundai on Perryville provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle. Our service department can take care of anything your Hyundai needs - from oil changes and tire rotations to engine and transmission work. Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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343 N Perryville Rd

Rockford, IL

61107

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Showing 750 reviews

March 31, 2021

David and Christian were fantastic! I was so nervous to buy a car and they made it comfortable and pressure free! I never felt like I was being asked to go out of my price range and felt respected and valu More

by rootingforradiantbling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

Excellent customer service. From the minute you walk in, to driving off the lot. Hospitality, top knowledge, and easy to work with. Enjoyed the experience. More

by EJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Rosenberg
March 28, 2021

I came in today when my current car was not worth fixing. David made leasing a new vehicle easy when I needed a car immediately. More

by Mennis09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

My experience at the Dealer Ship was very good. Dave Frye did an excellent job from the moment I entered until I left . I would highly recommend to all my friends to come here and ask for Dave Frye. Thanks a More

by Markdigell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2021

Dave was great to work with. He made purchasing a car at Hyundai on Perryville a pleasant experience. I did not feel pressured into a sale and I appreciated his patience with me in giving me a detailed acc More

by Erich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz
March 21, 2021

Amazingly friendly staff!! Especially Pat Carter. I had to buy a car at a very difficult time financially. She has the personality to help someone who is not in the greatest financial situation and dealing More

by Garysands24
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Carter Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Don't buy your car or service your car here. 2 for 2 on bad engines with the Elantras. They claim to never have loaner cars and force you to finance your own rental car with thirr 5 to 6 week wait fast to More

by Hyundaibad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Redden
Mar 17, 2021 -

Hyundai on Perryville responded

Marcia, Just for the sake of transparency - you've not purchased your cars from us. You called ahead and we explained the service process and that we don't have any loaner vehicles available at the moment, you came in anyway, without an appointment. We don't know that the engine is bad, it hasn't been diagnosed yet - the back log is due to a corporate issue, not the dealership. Have you contacted the Hyundai dealership where you purchased your vehicles? Maybe they have a loaner vehicle available for you? Maybe the dealership where you're planning to trade your car in has a loaner available for you? Please feel free to reach out to Pat if you have any unanswered questions.

Mar 18, 2021 -

Hyundaibad responded

Thr engine is defective like the last one..The pistons dont fit the cylinders. You already know that. Im rating you on service. You know the engine is bad because its making the ticking noise. Period. The fact that you have a 5 to 6 week backlog is unreasonable and you are not being accommodating because you feel like it. No I didn't buy the car there but Ive serviced the car there along with my last Elantra that also had a defective engine that your service department did a sloppy job on replacing the short block and the engine leaked oil. Check your records. It doesnt matter where it was purchased. Your service is sub par and will be rated as such. As far as not having an appointment you told me I had to have it at the dealership to get in your 5 to 6 week que to even look at the car. I talked to the service manager twice saying I would have it there on Wednesday and now your saying I didn't have an appointment? Really. It doesn't matter where it was purchased by the way. Your a Hyundai dealer. Thats what this is about huh. Disgusting.

March 16, 2021

We are very satisfied with our experience we are first time buyers and Dave our salesman pointed us in the right direction for our budget we are glad we went here thanks Dave your the best More

by Beatingtheaddiction81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

Pat Carter at Hyundai is hands down the best! She always finds something we love in our range! Everyone there is so helpful.thanks again! More

by triciaboyden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Carter Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

I enjoyed the experience. I will, and actually have already told people of the relaxing feeling I had with making a major purchase of a car. Thank you to Dave and all the Perryville Hyundai team! See More

by janitorkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rizvi
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