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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,431 Reviews
Call Service Center (813) 279-7400

1,431 Reviews of Hyundai of Wesley Chapel - Service Center

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March 22, 2024

Very helpful From the beginning to the end, people were very nice and helpful. They explained what needed to be done. Great experience! More

by mark_vedrenne
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
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Jul 19, 2024 -

Hyundai of Wesley Chapel responded

Mark, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 22, 2024

Fast and easy Making the appointment was very easy. I was taken in as soon as I got there. I waited the standard 90 minutes and done. More

by Donna M Ramos
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worrell
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Mar 22, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Donna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

March 20, 2024

Even without an appointment Pete took care of me the wait was shorter than anticipated and I was on my way thanks for the great service. More

by gumbyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
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Mar 21, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Pete and our team, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

March 19, 2024

The CSR, Jasmine Yarwood was fantastic, she informed us of the needed repairs, took the time to explain the charges and kept in touch with us through the process, fantastic service Dept . Peter hartwick More

by spincycle24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Peter, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

March 18, 2024

Low transparency. Serviced and charged beyond what was requested. Asked for 75k mile service, and wiper replacement. Was told the fuel additive is a part of the servic More

by MDABERCROMBIE
Recommend Dealer
No
Employees Worked With
Joel Rivera, Joel Rivera
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Mar 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

March 18, 2024

Professional customer service and excellent auto service. I was kept informed of the activities the entire time. More

by DKHolder00
Recommend Dealer
Yes
Employees Worked With
Do not remember.
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Mar 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

March 18, 2024

It was a good experience. They helped me and resolved my issue They were very knowledgeable More

by Jfbcrew
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
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Mar 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

March 18, 2024

Had a great experience with the dealership! My salesperson was really great along with the sales manger. More

by KP
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
Report | Print
Mar 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

March 18, 2024

The dealership is clean and efficient. I was met at my car. Anthony kept me apprised of the status of my car. More

by DWHITEMICE
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Report | Print
Mar 18, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that Anthony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

March 18, 2024

Quick and efficient and I was kept informed Throughout the process! She went over every detail of my vehicles upcoming maintenance More

by SWild
Recommend Dealer
Yes
Employees Worked With
Saleena
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Mar 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words Saleena, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

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