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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,429 Reviews
Call Service Center (813) 279-7400

1,429 Reviews of Hyundai of Wesley Chapel - Service Center

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April 07, 2024

Jasmine was great. Your prices are outrageous . Way to high. You need to lower prices More

by JKSCHIAVONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jasmine here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Great team, good atmosphere, met my needs. Super friendly sales person. Mekhi was very good and post sale, Fabio was awesome to work with. More

by SALEM2
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worrell
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Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 06, 2024

My recent experience was a pleasure. Check in was smooth, car was completed ahead of promised time. Waiting area & bathroom was clean. More

by MREILLY108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Great service super helpful. Helped get my car fixed quickly so I could get back to work as soon as possible More

by SMILBURRN516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Still a great place after all these years, The new Remodeled look is very nice. I have purchased many auto there. Very sorry I could not find my new Kona there!? More

by JMARTI010
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we wish we could have helped you find the perfect Hyundai Kona. Thanks for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Car was dirty, sticker 4 months old, no manuals, no paperwork or title, my mistake More

by Marc
Recommend Dealer
No
Employees Worked With
Karl Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Carrillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dill Jr
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Apr 10, 2024 -

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Anthony was kind, professional, good-spirited, knowledgeable, and made me feel welcome and supported during my entire visit. He was a genuine pleasure to work with. More

by Mikehamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

We are very happy Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 05, 2024

Been a customer since 2006. AJ provided great customer service. Have purchased/leased at least 8 vehicles here since 2006. Will always be a loyal customer, Thanks! More

by JKENNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad AJ was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

April 04, 2024

Joel was extremely helpful and attentive to our problem and made sure it was fixed as soon as possible. More

by JuanK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rivera
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Apr 05, 2024 -

Hyundai of Wesley Chapel responded

Juan, Thank you for your very kind review. Joel and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 04, 2024

Friendly staff takes the time to answer every question no matter how complex or simple. More

by Jim Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Hyundai of Wesley Chapel responded

Jim, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

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