Hyundai of Wesley Chapel - Service Center

The service overall was good. However, they did not clear the service notification after completing the oil change. However, they did not clear the service notification after completing the oil change. More

Jasmine was a blessing to work with. We were just glad we got the car back. We were just glad we got the car back. More

Our buying experience with Wesley Chapel was pleasant and efficient. Zack Davis was professional and easy to work with, and the car was ready and in pristine condition when we received it. efficient. Zack Davis was professional and easy to work with, and the car was ready and in pristine condition when we received it. More

Jasmine is always attentive and caring about my car needs. She gives me trust in the Hyundai product. needs. She gives me trust in the Hyundai product. More

I have had a serious problem w/ my car since Sept 1, 2023. I tried getting assistance from Hyundai’s vendor whose advice & directions originated the problem. I was advised after the issue that “nothing 2023. I tried getting assistance from Hyundai’s vendor whose advice & directions originated the problem. I was advised after the issue that “nothing can be done.” I tried working w/ Courtesy Hyundai Service dealership which is closer to me on several occasions but they were of No Help. I tried Hyundai Consumer Affairs, Hyundai Regional Personnel, a letter to Hyundai Corporate Headquarters, & Executive Communications National Consumer Affairs. ALL of those were no response, or “nothing can be done” &/or no help. March 1, 2024, I made contact w/ Hyundai of Wesley Chapel Service Dept. On 4/6/24, I was advised that a part was ordered & the belief is that it will repair my car. Wesley Chapel has shown me understanding & consideration. I have great regard for this Service Dept & I am hopeful of this issue getting resolved. The situation w/ my car has caused me grief & anxiety for 7 months & 1 week. (And it is not over yet, but at least there is some hope.) More

They are fast, friendly and willing to answer any questions that I had. They are welcoming and appreciative. questions that I had. They are welcoming and appreciative. More

It’s clean comfortable waiting space the advisor was very through and kept me informed through and kept me informed More

Great people who go the extra mile to help their customers get a wonderful experience with car service. customers get a wonderful experience with car service. More

Everyone was great. Service was done in a timely fashion. Was kept informed of what was going on. Service was done in a timely fashion. Was kept informed of what was going on. More

Anthony was nothing short of amazing. Kept me well informed through the entire process! He is the best! Kept me well informed through the entire process! He is the best! More