Hyundai of Wesley Chapel - Service Center

The service department here is great! I've had my Elantra Hybrid Limited services here a couple times now and its been a pleasant experience each time. The service department folks are th I've had my Elantra Hybrid Limited services here a couple times now and its been a pleasant experience each time. The service department folks are the reason I felt good about buying my new 2024 Hyundai Tuscon Hybrid N-Line from them on Sunday 04/07/2024! More

Brand new service center with customer amenities that make waiting not so bad. Very friendly and professional. make waiting not so bad. Very friendly and professional. More

They make multiple appointments fir the same time and leave you waiting fir over 2 hours. Then the diagnostic part takes 5 minutes because the first thing they should lookat are the settings. Why can't t leave you waiting fir over 2 hours. Then the diagnostic part takes 5 minutes because the first thing they should lookat are the settings. Why can't the initial person take a quick look at obvious dashboard settings instead if waiting 2 hours for a tech. Waste of time. More

AJ WAS EXCELLENT, service was prompt and efficient. The waiting area was comfortable. One silly Thing there was no water in fridge even though several workers noted it, it was not replenished! The waiting area was comfortable. One silly Thing there was no water in fridge even though several workers noted it, it was not replenished! More

They didn't have us waiting a long time and returned my car very clean. car very clean. More

Jasmine was great when I visited in-person. AJ was not helpful. I wish he would have called to confirm pricing before the service and I wish he would have texted when my car was done. He gav AJ was not helpful. I wish he would have called to confirm pricing before the service and I wish he would have texted when my car was done. He gave me one call mid-afternoon which I missed the notification for. I called twice near the end of the day to ask for a status update and the other team member I spoke with could not give me any information except to transfer me to AJ’s voicemail. He told me know one except AJ could give me an update on my car, which sounded unreasonable. The rest of the robotic/automated text messages I have gotten from AJ are annoying and unhelpful (“I hope you had EXCELLENT service today” when my visit was over a week ago). More

The company and AJ are Very professional. They are also competent. I would go back. They are also competent. I would go back. More

The stafff got me in and out quickly. Great service and very friendly will be back Great service and very friendly will be back More

We are very happy with this dealership. Zack Davis was our salesperson and he is very good at his job and has made this experience wonderful! This is our 9th vehicle purchased at Hyundai of Zack Davis was our salesperson and he is very good at his job and has made this experience wonderful! This is our 9th vehicle purchased at Hyundai of WC. More

The dealership always takes good care of me and my family. We have purchased all of our vehicles from Hyundai in Wesley Chapel. I am a satisfied customer. family. We have purchased all of our vehicles from Hyundai in Wesley Chapel. I am a satisfied customer. More