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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
918 Reviews
Call Service Center (813) 279-7400

918 Reviews of Hyundai of Wesley Chapel - Service Center

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September 11, 2024

Professional knowledgeable explains everything excellent customer service. Everything was great, prompt service, nice and clean areas for waiting. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Jack, for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

September 11, 2024

Excellent service and convenient times available that work for my schedule. I appreciate the start. More

by MsloaNo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 11, 2024

Intuitive and non verbose , non stop expedition pertaining to vehicular disoriention of primary vendor with properly scutinized mechanical apprehention. More

by Jehovahis
Recommend Dealer
Yes
Employees Worked With
Pedro
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Sep 11, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

September 11, 2024

Awesome care. Honestly one of the best service people. They took such great care of me. Nick was awesome!!! Need more people like him More

by JACQUIECV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick,
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Sep 12, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

September 10, 2024

Jose had Marvin help us and he oversaw the service call, followed up to make sure everything was done correctly. More

by KARINCLEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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Sep 10, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department, Karin! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

September 09, 2024

Was very satisfied service to my vehicle was performed in a timely fashion considering I just walked in definitely visit again from New Jersey service was excellent thank you More

by chino1rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! Tom and our team sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

September 08, 2024

We also have excellent service at the dealership. We get checked in quickly and our techs keep us updated on the car. We are very pleased!! More

by ACECONOMOPOULOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 08, 2024

Niko was great but I expect more out of the mech I also ask to check my rt rear tire for a bad air vavle it was write low air. But still had same problm with light coming on in car. More

by rayrt1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko
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Sep 11, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

September 06, 2024

I would recommend the service department to any body. Ask for Nikko. He was great. More

by KGD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekhi Hollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

September 06, 2024

The wait time for the service center can be too long sometimes. We have waited in our car for 15 minutes after our scheduled appointment time until an employee greeted us more than once. More

by trvswillaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Hyundai of Wesley Chapel responded

Thanks for your feedback on your recent visit to our dealership. We do apologize for the long wait and appreciate your patience. Please do not hesitate to call us if there is anything else we can do for you. Sincerely, Jose Gesmondi Service Manager

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