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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,432 Reviews
Call Service Center (813) 279-7400

1,432 Reviews of Hyundai of Wesley Chapel - Service Center

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April 14, 2024

Came in on a Saturday and everything went smoothly. They had my car finished witching 2hours More

by mya_nick99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Cresporockmore 5 stars
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Apr 14, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 14, 2024

Assistance was great, kept me updated through the whole process. Service provided was on vehicle was great. More

by RIDLEY318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 14, 2024

Ridiculous charging $75 for an oil change! ! Had I known, I would have gone elsewhere! More

by PATTY_L_WALTERS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

April 14, 2024

Staff was very helpful and it was the quickest oil change I have had done at a Hyundai dealership. More

by Dolphins4864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Hyundai of Wesley Chapel responded

Hi there, we're glad to hear you found our staff was so knowledgeable and helpful! It is great to hear everything was done quickly and to your satisfaction!

April 14, 2024

I was impressed by the clean and comfortable lobby of the dealership. Everyone was friendly and attentive. My salesman, Carlos Carrillo was very professional and attentive to what I wanted in my new vehicle. More

by TENKOALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for Carlos and our sales department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you. Sincerely, Jose Gesmondi Service Manager

April 13, 2024

Very quick to help friendly 🤠 and courteous, clean well waiting room, snack bar was added bonus. More

by KGILLIS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 13, 2024

Joel was wonderfully helpful with my tire issue. He got me a fantastic deal and was just so pleasant. More

by pshigbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Rivera
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Apr 14, 2024 -

Hyundai of Wesley Chapel responded

We are delighted that Joel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 13, 2024

It took them over 2months to repair my car and while waiting for repairs my garage kept car. Was given back to me with water stains in the paint while it was left outside uncared for. My car will have t More

by jd4339355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Salerno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Jose Gesmondi Service Manager

April 12, 2024

Excelent attention and good service. Always doing the best to provide a exceptional costumer experience More

by OMARGLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clive Wareham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 12, 2024

Great service provided to me today. The people I dealt with were also great. Fixed my problem in a hurry.Didn’t even get to finish my coffee that they provided More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team, Doug. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

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