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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,435 Reviews
Call Service Center (813) 279-7400

1,435 Reviews of Hyundai of Wesley Chapel - Service Center

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April 21, 2024

Amy was amazing from start to finish! She made sure my experience was positive and even made sure that my car was detailed! More

by WILLIAM.HALL0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thank you, William! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 21, 2024

Joel was fantastic. Customer friendly and full of energy. You need more Joels working for you. More

by STARRGAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rivera
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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear that Joel was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 21, 2024

Worst customer service ever. Advisor was rude, took 4 days to diagnosis the car. Terrible experience More

by travishoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Selena Gomez
Report | Print
Apr 25, 2024 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

April 21, 2024

Very convenient location for me. Wonderful staff they go above and beyond. Happy with everything they do. More

by Tjet62
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 21, 2024

Justin is awesome, along with his team. Justin and Amy are amazing people. Justin and Amy go over and above and it’s great to know there are still people out there that will help in anyway More

by TRACIEAPLERSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out, Tracie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 21, 2024

We are so impressed with this dealership! Not only do they know their jobs inside and out, but they make any service call a fun outing! These wonderful people make this company what it is tod More

by ART.SCHWARTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena Crespo - 5 stars!
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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience, Art! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 20, 2024

Staff very friendly, customer service area very clean, with snacks available, service completed in timely manner, More

by GREG.STOERMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Carr
Report | Print
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Greg, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 20, 2024

They met my expectations. There was a small wait time. Much better than I have normally received. More

by MUNDERWOOD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Goocher
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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Allison and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 20, 2024

Facility was very clean, Joel was very friendly, polite and helpful. Look forward to coming back next time More

by SEAN.CAMPBELL021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Rivera
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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Sean, Thank you for taking the time to share your thoughts on working with Joel and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 20, 2024

Quickest appointment I’ve had yet, very helpful and even booked transportation for me while i waited More

by KINZAALI71321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Report | Print
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Saleena and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

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