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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,437 Reviews
Call Service Center (813) 279-7400

1,437 Reviews of Hyundai of Wesley Chapel - Service Center

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April 27, 2024

Anthony went over and above to explain the questions I had about my cars buttons etc More

by ljohnson.marketing
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 27, 2024

Service area was very clean and inviting. Everyone was super courteous. Free snacks and drinks were a hit. Car was taken care of quickly. Overall great experience! More

by mattandjaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
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Apr 28, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 27, 2024

AJ was very knowledgeable and friendly. Overall great job. Thanks for a good experience. Perfect coffee bar More

by ZITCH64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that AJ met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

April 26, 2024

Non responsive and wouldn't take responsibility for issues that surfaced on my car. They had it for 6 weeks and it was fine when I brought it in for the ABS recall. More

by VLEONE5851
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Amy Rigsby
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

April 26, 2024

Confusing getting into the lot as there could have been a bigger sign leading to the place where you bring your car for service. More

by joellemarie.labutay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for taking the time to share your feedback. We appreciate your business and hope to see you again here at Hyundai of Wesley Chapel. Please don't hesitate to reach out if you need anything else! Sincerely, Jose Gesmondi Service Manager

April 26, 2024

Jasmine is always genuine, polite, and efficient. Glad she helped me and made sure everything was handled. More

by NOELLEKEACH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Noelle, for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 26, 2024

Amy is friendly, honest and knowledge-able. It's too bad she is not there every day of the year. Amy is great! More

by DAVIDJ411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Amy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 26, 2024

Amy stayed in communication with me and was very kind. I appreciate the great customer service! More

by mottjasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department, Jasmine! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

April 25, 2024

Was very pleased with the service dept. & Amy was very helpful. The time I had to wait was exactly what I was told. More

by GRANNYMILLER143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your kind words for Amy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 25, 2024

Joel was friendly and provided GREAT serviceHe gave great detail on other services I will need to for my car. Plus the courtesy wash and vacuum was perfect! They even added a board to hold my phone holder so More

by nesshaa20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rivera
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Apr 26, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joel and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

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