Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
912 Reviews
Call Service Center (813) 279-7400

912 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
October 21, 2023

Everything is excellent! ! Everybody is very professional and know the product. My experience has being amazing and had no problems at all! More

by legaron06
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Ron-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebeca Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sessa, Gary Parnell
Report | Print
Oct 22, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

October 20, 2023

AJ my service manager was AWESOME! !! He went above and beyond to help me out and his customer service was OUTSTANDING! Give that man a big raise!!!! More

by Cmalone7760
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Report | Print
Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 20, 2023

Had appt for oil change and tire rotation. Was there for over two hours. They need a team just for oil changes to get in and out. More

by Lirons63
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Ortolano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Hyundai of Wesley Chapel responded

We appreciate your business and we'll use the feedback to improve. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Sincerely, Jose Gesmondi Service Manager

October 20, 2023

Everyone here is great. They took the time to explain what services my vehicle needed. More

by sbutler322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

October 20, 2023

Took my new car in for its first service appointment. Anthony R. remembered me and treated me like a friend. He provided great personal service and answered my questions. He and the service team did a gr More

by JROMAN29469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 19, 2023

Everyone was polite and the amenities in the dealership were good enough for service duration. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Beswick
Report | Print
Oct 19, 2023 -

Hyundai of Wesley Chapel responded

Thank you, Brad! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 19, 2023

Lamar went above and beyond to ensure I was taken care of. Reach out to him for any future services More

by arceyamil15
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Rosecrants, Lamar Browne
Report | Print
Oct 19, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your 5 star reviews.

October 19, 2023

You guys ate too expensive. Other hyundai dealers are cheaper in service. Will stop to come to you. More

by BSANDE0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

October 19, 2023

Brianna was a pleasant surprise. Customer service has been declining in so many areas, she was knowledgeable and efficient. You've got a good one! More

by DCORRALES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

October 19, 2023

Kristen Beswick was amazing, she helped make my experience for that recall on my Kona a pleasant one, she had a great personality and very efficient and kept me in the loop about the progress on th More

by elvissbalbuena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Beswick
Report | Print
Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

1
...
82
83
84
...
92