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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
912 Reviews
Call Service Center (813) 279-7400

912 Reviews of Hyundai of Wesley Chapel - Service Center

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October 24, 2023

Great place great customer service and very kind Saleena Crespo was very professional 10 ⭐️ and very kind the person that received my car I think is Craig OMG 10 ⭐️ More

by PIERORESTAINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena Crespo 10 stars , Jose Gesmondi
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Oct 24, 2023 -

Hyundai of Wesley Chapel responded

Thank you! Saleena and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 24, 2023

Need more room for service nice employees 3 hours for oil change tire rotation and patch tire More

by JPSP_LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

October 24, 2023

Whoever worked on my car tore my sound system apart ripped out Amps from the seat and left hot wires in my backseat and trunk. None of my stuff works. Im also missing everything out of my middle consol More

by Mallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No o n e
Report | Print
Oct 28, 2023 -

Hyundai of Wesley Chapel responded

Mallory, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

October 23, 2023

Good location, good people, and good service. What else is there to say? Paul Blaasch More

by nightsng
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Amy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 23, 2023

Service was great, people are nice and take care of the issues. Very good dealer. More

by CHARLES.SHAFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Charles, Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 22, 2023

I was very impressed with Antonio Brown he helped us so much he is great for the company and so is Jeremy in the shop he was really concerned about our car More

by mark-fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy , Antonio Brown
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Oct 22, 2023 -

Hyundai of Wesley Chapel responded

Mark, Thank you so much for your kind words Antonio and Jeremy, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 22, 2023

Hi Great service! ! Which is why I purchased 4 cars from this location Friendly and attentive More

by d.massaro143
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Report | Print
Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

October 22, 2023

Salleena was fantastic kept me informed was very courteous and kind price was great and so was the service More

by amy1957noble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service think you spell her name Selena very professional
Report | Print
Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Amy, Thank you for your very kind review. Selena and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 22, 2023

3 hours to get an oil change, way too long. Antonio did provide a discount due to the length of time. More

by julianhuby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 22, 2023 -

julianhuby responded

My review says what I need to say

Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Julian, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

October 22, 2023

Friendly employees, fast service, clean sitting area and restrooms. Nice facility. Will be back for any other issues with my vehicle More

by bajeverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 23, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that Antonio was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

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