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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,539 Reviews
Call Service Center (813) 279-7400

1,539 Reviews of Hyundai of Wesley Chapel - Service Center

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May 13, 2025

This dealership is great! I like how service treats you and how they take you in so quickly. Anthony was great. The only thing I would change is sending so many text messages More

by TENKOALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

May 12, 2025

Anthony was very polite, caring, and professional! He took care of something for me that no one else seemed to be able to correct. And the celloist..... 10stars. He was amazing! What a pleasure to li More

by DEBORAH.IZZO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Deborah! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

May 12, 2025

Anthony was very responsive. He answered all my questions and responded quickly. Mark handled check out quickly. Both employees were very helpful and friendly More

by Magsknep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

May 11, 2025

Good customer service Good customer service but we have to take back the car to the dealer because it was still failing More

by FRANCO902
Recommend Dealer
Yes
Report | Print
May 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your review. Please contact us directly if there’s anything we can do for you. We’re always happy to help! Sincerely, Jose Gesmondi Service Manager

May 11, 2025

Anthony was a great service representative! Everything was done with our car the way we asked. More

by dawn123m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

May 11, 2025

Appointment was easy to schedule. Person did not have answers about required service on phone Service at Hyundai was quick. Questions were answered. Will go back. More

by Dkaavt
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

May 11, 2025

Prompt service and excellent explanation of services performed Service center was clean and the snacks provided were great. More

by NORBERTO.ARROYO79
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
Report | Print
May 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

May 11, 2025

Had to return to get service that was supposed to be done on first trip More

by hamptonmike
Recommend Dealer
No
Employees Worked With
Nicholas
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May 15, 2025 -

Hyundai of Wesley Chapel responded

Mike, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

May 11, 2025

Had to return to dealership to get services that were billed to me on prior visit. Dealer didn't seem to care More

by hamptonmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas
Report | Print
May 12, 2025 -

Hyundai of Wesley Chapel responded

Mike, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

May 10, 2025

Outstanding service. 10 out of 10 will try again! Saleena was great and service was fast. More

by l.dot.marrz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Mana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena
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May 10, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

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