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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,427 Reviews

1,427 Reviews of Hyundai of Wesley Chapel - Service Center

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April 02, 2025

They took me in as promised at 3:30. Everyone was courteous and helpful. They also completed two recalls all in less than an hour. Great experience. Would recommend them to any Hyundai o More

by LOUNYNJ
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
Apr 02, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 02, 2025

The Wesley Chapel Hyundai is top notch in customer service, vehicle service, courtesy respect and care. More

by jabezal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 02, 2025

Ok. This is the 3rd vehicle we've purchased from this dealership. I guess that tells you something. More

by bnunez002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 01, 2025

All my questions I had were answered and I was done in about 2 hours which for a Monday I thought wasnt too bad for oil change and tire rotation More

by bcurran4
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Apr 01, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

April 01, 2025

Car wasn't cleaned after work. I'm a disabled Veteran everytime I go Into this place now thinking you hate military and or my tags I wear. I was show very bad disrespect in place b More

by Szeligowski.navyavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

April 01, 2025

Great service and everyone in service friendly and professional. I highly recommend this dealership for service They also ask you if you have questions or special needs Service updates are provid More

by STEVEH4634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiefer Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

March 31, 2025

Understanding the customer needs period also, i'm very attentive for all the services needs and recommend the right item. Very courteous and very responsible employee. More

by LEWIS1ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

March 31, 2025

Fantastic job on the service much appreciated! ! I'm definitely going to be going to you guys for my next service More

by tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telon Gumbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

March 30, 2025

Let's not get to crazy, this is what you guys suppose to do. Thank you More

by rudysalas13
Recommend Dealer
Yes
Employees Worked With
Nickos Team !!!!
Mar 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

March 30, 2025

They took the time to explain the service procedure. Appreciated the accuracy for how long it would take. More

by bandblombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarita Alzate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

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