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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
918 Reviews

918 Reviews of Hyundai of Wesley Chapel - Service Center

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September 17, 2024

The price of the service I requested more than doubled at the dealership. The service person was not able to give an explanation other to say he does not set the price. Then asked me if I wanted to him to More

by thesaunders6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Rico maybe
Sep 21, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

September 16, 2024

The staff is outstanding they are true professionals Miss Jasmin is superb she is an asset keep up the good work More

by YVESCOLAS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Jasmine could help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

September 16, 2024

Very professional and knowledgeable about services needed. Stands on her word as a representative of the company. Just the facts about what needs to be done. She will be one one to go to. More

by LEWIS1ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business, Rob, and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

September 16, 2024

It was a great service but I do not need four or five reminders of my appt More

by DANNYRODRIGUEZ495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Hyundai of Wesley Chapel responded

Danny, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

September 15, 2024

The staff in this dealership is very friendly and helpful. They make sure all your concerns are addressed. I recommend them to everyone. Thank you all. More

by MGANIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiefer Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

September 15, 2024

Handled my issue but it did take over 30 days to get it taken care of More

by HEATHERHOLMAN12RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Sep 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the feedback, Heather! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear about the delay. Thank you for bringing it to our attention, and we hope to see you again here at Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

September 14, 2024

Very informative about the type of service and the approximate waiting time, and the complementary snacks. More

by DWCHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Sep 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

September 14, 2024

Excellent, courteous service. Very fast with the service appointment and very kind people. Would recommend this dealership to everyone. More

by SAFFER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Sep 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

September 14, 2024

Excellent service in a timely fashion. Helpful and very pleasant staff. Plan to continue using their services More

by Jorge_a203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo
Sep 15, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jorge, and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

September 14, 2024

Anthony went above & beyond! He was knowledgeable, courteous And explained what he did every step of the way. I have been to several Hyundai dealerships and they are by far the More

by Mkornett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

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