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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
735 Reviews
Call Service Center (813) 279-7400

735 Reviews of Hyundai of Wesley Chapel - Service Center

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October 24, 2023

The dealership had me come in 3 times to get a recall completed. Other dealerships also give a free car wash after service. More

by jjwalk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Brown
Report | Print
Oct 27, 2023 -

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

Helpful
October 24, 2023

Whoever worked on my car tore my sound system apart ripped out Amps from the seat and left hot wires in my backseat and trunk. None of my stuff works. Im also missing everything out of my middle consol More

by Mallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No o n e
Report | Print
Oct 27, 2023 -

Hyundai of Wesley Chapel responded

Mallory, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

Helpful
October 24, 2023

Great place great customer service and very kind Saleena Crespo was very professional 10 ⭐️ and very kind the person that received my car I think is Craig OMG 10 ⭐️ More

by PIERORESTAINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena Crespo 10 stars , Jose Gesmondi
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Oct 24, 2023 -

Hyundai of Wesley Chapel responded

Thank you! Saleena and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

Helpful
October 24, 2023

Need more room for service nice employees 3 hours for oil change tire rotation and patch tire More

by JPSP_LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

Helpful
October 24, 2023

Anthony Rodriguez does a wonderful job at keeping me informed of the progress. Of my vehicle. He is professional and concerned about the service the customer receives. More

by TPRICE0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Anthony had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Helpful
October 24, 2023

Everyone was very helpful and courteous while I waited. Thanks for taking care of my service needs. More

by DENSONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Amy, Briana, and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

Helpful
October 23, 2023

Good location, good people, and good service. What else is there to say? Paul Blaasch More

by nightsng
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Amy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

Helpful
October 23, 2023

Service was great, people are nice and take care of the issues. Very good dealer. More

by CHARLES.SHAFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Charles, Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

Helpful
October 22, 2023

Friendly employees, fast service, clean sitting area and restrooms. Nice facility. Will be back for any other issues with my vehicle More

by bajeverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 22, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that Antonio was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

Helpful
October 22, 2023

3 hours to get an oil change, way too long. Antonio did provide a discount due to the length of time. More

by julianhuby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 22, 2023 -

julianhuby responded

My review says what I need to say

Oct 22, 2023 -

Hyundai of Wesley Chapel responded

Julian, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

Helpful
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