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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
735 Reviews

735 Reviews of Hyundai of Wesley Chapel - Service Center

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October 27, 2023

Antonio was great. Wait time was a little long but he communicated, and they were doing renovations and such cant reslly be mad at that they were still efficient as can More

by jcottrell94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for taking the time to leave us a five-star rating. We're glad to hear that you found your experience with Antonio to be a positive one. We truly appreciate your business. Sincerely, Jose Gesmondi Service Manager

October 27, 2023

Fast considerate and helpful Both Amy and Ivan were amazing Amy and Ivan should get bonuses for how they treat customers More

by swiss919
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 27, 2023

Service and facilities are great as usual Amy was very professional as well as the receiving staff. More

by Condecabillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

October 26, 2023

Clean, staff friendly, polite. I only dealt with Antonio and Christine. Both excellent. My visit was good experience. Thank you. More

by pastornick3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTINE ? , Antonio Brown
Oct 27, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

October 26, 2023

They swift customer service and they didn’t try to push anything on me I didn’t need which I appreciated More

by IRISHCROW09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Lane
Oct 27, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

October 25, 2023

I was not properly or accurately told ALL incurring expenses pertaining to my entire service. What was verbally told me, what the automated email that was sent to me initialing what services I wante More

by Ccaropreso
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Hacker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

October 25, 2023

Jasmine was great to work with. Quick service. Easy process. Text updates were great. Thanks More

by D_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 25, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 25, 2023

Antonio Brown greeted me with a smile and made sure I was good to go! More

by Garciiiia23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Oct 25, 2023 -

Hyundai of Wesley Chapel responded

Thank you! Antonio and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 25, 2023

I purchased my car from Lakeland Hyundai. There service department was absolutely crap!!! My faith has been restored by Wesley Chapel Hyundai. Thanks to the parts Department for getti More

by 1Hillcrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiefer Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
Oct 25, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 24, 2023

Very polite and hopefully honest. Was a pleasant experience I will go back again in the future More

by KARYNPARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Oct 24, 2023 -

Hyundai of Wesley Chapel responded

Karyn, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

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