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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
735 Reviews
Call Service Center (813) 279-7400

735 Reviews of Hyundai of Wesley Chapel - Service Center

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November 01, 2023

Anthony was very helpful and kind. He was right on top with everything. Amazing service. More

by KSINGLETON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
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Nov 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! Anthony and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

Helpful
November 01, 2023

Convenient, helpful, clean, organized, spacious modern with lots of options in their inventory of used and new More

by RICKIOHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Martin Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen
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Nov 02, 2023 -

Hyundai of Wesley Chapel responded

Ricki, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

Helpful
November 01, 2023

Great experience. I needed a loaner. I got a 2024 Tucson with only 300 miles on it, More

by thedoctorisin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
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Nov 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

Helpful
November 01, 2023

Glad. .Amy made my car service process really smooth and easy.. she is awesome..only area i feel phone service for service appointment need to impove..noone More

by AHMEDSALMAN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Katariya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, Ahmed, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

Helpful
October 31, 2023

Selena and Jasmine have been amazing . I appreciate these two women very much . Selena not only went above and beyond but insured every step of the way that she would be taking care of me More

by JW2.0model
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Cespro and Jasmine in service dept
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Oct 31, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that Selena and Jasmine were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

Helpful
October 31, 2023

Great service, nice staff, clean facilities, overall pleasant experience. Would recommend to friends and family. More

by BIGLMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin, Christopher Yates
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Nov 01, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

Helpful
October 30, 2023

Excellent service, Anthony the service writer, extremely courteous, and willing to help, will recommend this dealership to all my family and freinds More

by MANUELMANGA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Hyundai of Wesley Chapel responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

Helpful
October 30, 2023

Couldn't be happier with the service and jasmine my service advisor. Thank you so much More

by Charlestench2
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Oct 30, 2023 -

Hyundai of Wesley Chapel responded

Charles, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jasmine and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

Helpful
October 30, 2023

. Excellent service and very professional .They wer very informative and let me know what was going on . They were a credit to your company . More

by FRED.LACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Hyundai of Wesley Chapel responded

Fred, Thank you so much for your excellent review! We are so glad that Oscar had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Helpful
October 30, 2023

everyone was very pleasant and kind. I think her name was Kristen at the service desk. she really went out of her way and got me a loaner. because my car had to stay there. More

by RCHANCEY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
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Oct 30, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Mark and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

Helpful
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