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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
736 Reviews

736 Reviews of Hyundai of Wesley Chapel - Service Center

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November 05, 2023

She help me and do know what she was talking . She did very good job and was very fast . I do thx her for the good job….. More

by maca1715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Nov 05, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 04, 2023

Everything went smoothly. The maintenance took a little bit longer than projected because they are rehauling the repair area. More

by VAGELISPETROPOULOS
Recommend Dealer
Yes
Employees Worked With
Antonio Brown, Antonio Brown
Nov 05, 2023 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 04, 2023

Great store, great service AJ always takes good care of us. A good experiod. Always More

by WOLFMAN1355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

November 04, 2023

Great service as usual. Delivered on time and very friendly staff. Saleena was attentive and helpful with my questions. Always have a great experience here! More

by dino1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo
Nov 05, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

November 03, 2023

I found Lamar to be very courteous and professional. Service was provided on time and completed in a timely manner. More

by RWWHORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Nov 03, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

November 03, 2023

Great people and very nice customer area. Saleena always explains service in detail and keeps me updated. More

by Jmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Nov 04, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Saleena had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

November 03, 2023

An oil change and tire rotation took one hour and 40 minutes as I sat waiting. Not counting that I arrived 30 minutes prior to my appointment. Total time - 2hours 10 minutes, More

by SCOTT_CONWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gesmondi
Nov 07, 2023 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

November 02, 2023

The Service Advisor (Kristen) was really friendly and helpful. She checked me in and gave me a cup of coffee, and I was out the door in no time. I had a regular service of Lube/oil&/filter as well as ti More

by Egould356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Beswick-Service Advisor 5 Stars,6 if available!
Nov 02, 2023 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kristen met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

November 02, 2023

Everyone was very friendly and helpful. Very nice waiting room and very accommodating. Excellent service people. More

by DAVED1949
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Nov 02, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 02, 2023

Great service! Cannot say enough about Kristen. From the time we walked through the door she was fantastic.Communicated with us continuously. She helped us save alo More

by MIKEURS2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Berwick 5*****
Nov 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear that Kristen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

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