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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
737 Reviews
Call Service Center (813) 279-7400

737 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
November 08, 2023

Everything awesome Very professional and very quick service Nothing more to say Everything was good More

by Jcin25pr
Recommend Dealer
Yes
Employees Worked With
Aj
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Nov 08, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

Helpful
November 08, 2023

All was great except that it shouldn’t take 2 hours for an oil change. More

by BRUDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
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Nov 08, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Lamar and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

Helpful
November 08, 2023

It started off great! Then came the “you need this service immediately “ texts. Service was closed when I went in. Had to get sales to get my car for me- they overcharged More

by DRUMSCIENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin
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Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

Helpful
November 07, 2023

The Service is good once you get a hold of someone athough I know there was disruptions because of the renovations More

by KGPG77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
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Nov 07, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Helpful
November 07, 2023

Great very friendly took care of warranty issues for me that was not sure I even had More

by tcassidy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
Report | Print
Nov 07, 2023 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

Helpful
November 07, 2023

I bought a car brand new 12 miles 5 months later it was smoking ,shaking and would not start. More

by Rider
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A, Lamar Browne
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Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

Helpful
November 07, 2023

I don’t know who Brianna Hacker is! My advisor was and is AJ Wilson! AJ has been five star plus with all our interactions. He does everything he can to give me the finest and most prof More

by GOLFBUMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear AJ and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

Helpful
November 06, 2023

The level of service I received was excellent and very detailed. Kristen was my service rep for a series of tests on my car and explained the entire situation. Very thankful. More

by Rob C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Beswick
Report | Print
Nov 06, 2023 -

Hyundai of Wesley Chapel responded

Rob, Thank you so much for your excellent review! We are so glad that Krsiten had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Helpful
November 06, 2023

Jasmine at the check out desk was extremely helpful in letting me know how long it would take for my car to be completed and proactively communicated with me during the process. More

by imanirodriguez01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
Report | Print
Nov 06, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Jasmine and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

Helpful
November 05, 2023

Exceptional service by service advisor. Mr. Anthony Rodriguez. He went above and beyond to fix the problems. More

by tovipul2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

Helpful
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