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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
741 Reviews
Call Service Center (813) 279-7400

741 Reviews of Hyundai of Wesley Chapel - Service Center

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November 11, 2023

Brought my car in to fix two things, only fixed one. And car was dirty More

by bherrin24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

Helpful
November 11, 2023

Everyone I dealt with was very courteous. And my car drove so nice after my appt. More

by alisonjackson46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Alison, and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

Helpful
November 11, 2023

Everyone was great and how it was excellent all questions rates were answered at the same time More

by Raytrumpe
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ray, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Helpful
November 10, 2023

I was checked in quickly and was kept up today very timely. I pointed out that there was no sweetener for the coffee as I am diabetic and Mark took the time to check the offices and did not find any bu More

by JHMOVIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ wilson
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Nov 10, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

Helpful
November 10, 2023

Wow, he was wonderful, not pushy and very patient with me! The best company seller More

by Kanecollazosalma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Cadwallader
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Nov 11, 2023 -

Hyundai of Wesley Chapel responded

Thank you, Kane, for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

Helpful
November 10, 2023

Great services all around, perfect communication with the customer at all time definitely should come back More

by Ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeca Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Hyundai of Wesley Chapel responded

Thank you, Ruben! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

Helpful
November 10, 2023

Anthony was extremely kind, patient,, and helpful. He helped with my nail in my tire and found a solution quickly. Excellent customer service, knowledge, and help for my situation. More

by kkemp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Frazier
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Nov 11, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Anthony here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

Helpful
November 09, 2023

All was great except that it shouldn’t take 2 hours for an oil change. More

by BRUDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
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Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Lamar and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

Helpful
November 09, 2023

Comfortable amd great customer service but service did take too long Was greeted right away. Waiting area was clean there was snacks, charging ports as well as free water and coffee. Only issue I had was More

by Franktorres1127
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
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Nov 10, 2023 -

Hyundai of Wesley Chapel responded

Frank, It's great to hear that Mark and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

Helpful
November 09, 2023

Great service! Lamar always shows attention to details. Wonderful repetitive of your company and the Service Department More

by EARLEY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Nov 10, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Lamar and our tean strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

Helpful
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