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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
910 Reviews

910 Reviews of Hyundai of Wesley Chapel - Service Center

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January 29, 2024

Jasmine was extremely personable and helpful Everything met my expectations for this visit and they helped me set up my next service. More

by JMETZLER4182
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jan 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

January 28, 2024

Quick and efficient. Waited for my car and I didn't have to wait long enough to finish knitting a sweater! More

by RSNYDER006
Recommend Dealer
Yes
Jan 29, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 28, 2024

Took car in, met friendly pleasant people, car was serviced. Better than last dealer service. More

by jdsier
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Jan 29, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

January 28, 2024

Excellent. Brianna is a great Asset to your company She was very professional and let me know what was going on with my car More

by BECKICLAMP
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Jan 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Brianna was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

January 27, 2024

My transition went out and it was replaced under warranty. I only had to wait 2 days for the repair to be accomplished. The dealer paid for my rental and my car runs great now. More

by RENEEMARSELLA
Recommend Dealer
Yes
Employees Worked With
Selina
Jan 27, 2024 -

Hyundai of Wesley Chapel responded

Renee, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 27, 2024

Their communication with clients and between service techs and receptionist is crap. They over charge and make sure you check your oil levels if they do an oil change because the almost completely screw More

by jaxi3vans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

January 27, 2024

Excellent service friendly staff Beautiful facility. I was kept updated throughout the whole process and given great help in the learning process. More

by DEBBEEJO
Recommend Dealer
Yes
Employees Worked With
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarita Alzate
Jan 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 27, 2024

Excellent service AJ took great care of of my son's used car And provided a ride to and from the dealership to drop off his keys and to come back nd pickup the car. More

by KITT33604
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Jan 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear AJ was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 27, 2024

This is the fist time I get my maintenance per the agreement Courtesy smart and empathetic More

by VELAZQUEZMARCIAL
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Jan 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

January 27, 2024

Justin Worrell is excellent employee and has been taking excellent care of my vehicles for years - great job More

by Williamdial
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Jan 29, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, William, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

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