Hyundai of Wesley Chapel - Service Center
Wesley Chapel, FL
1,437 Reviews of Hyundai of Wesley Chapel - Service Center
We had a bad situation with our Hyundai. I read the reviews of all the Hyundai dealerships and Wesley Chapel stood out. Anthony was fantastic. We towed the car in and they started all the I read the reviews of all the Hyundai dealerships and Wesley Chapel stood out. Anthony was fantastic. We towed the car in and they started all the tests that same day. In fact Anthony called with the approval from Hyundai to do the warranty work and change the engine. Two weeks later it was done. Everything was handled quickly and with constant communication. I would definitely recommend this dealership for any work you need done. More
Excellent Same day appointment was surprising. I got there on time and service was done without a long wait time. I got there on time and service was done without a long wait time. More
Anthony was great. The Hyundai team did great with this visit. Was done in a timely manner and communication was great. Thank you The Hyundai team did great with this visit. Was done in a timely manner and communication was great. Thank you More
I had a bit of an emergency with Santa Fe Sport on the highway (deterioration of engine power). I was able to get my vehicle safely to the dealership. My regular service rep Salene was working today and r highway (deterioration of engine power). I was able to get my vehicle safely to the dealership. My regular service rep Salene was working today and requested her. I explained the “unique” situation and asked if she could somehow get my vehicle looked at … no matter how long the wait. (They were QUITE backed up with plenty of vehicles). Selene talked to Ivan (the senior mechanic) about my vehicle and agreed to look at it. There was definitely a problem that might need corporate approval. Ivan performed some kind of test, which it passed and then installed a software update that seemed to fix the problem ! While I was there, I had some routine maintenance done and was on my way. THANK YOU Selene and Ivan !! You SAVED me from a financial nightmare !! KUDOS for an EXCELLENT job, not only for repair/maintenance … but for OVERALL customer service !! Thank you 🙏 again !! - Steve L. More
Dealership service center is very organized. Greeted by service representative, texted with contact information for any questions. Also, sent updates on service status and recommendations. Wa Greeted by service representative, texted with contact information for any questions. Also, sent updates on service status and recommendations. Waiting area is clean and offers water, coffee and snacks. More
Nicholas was great. Our car was serviced with no issues. Everyone was friendly and helpful. We will continue to bring our Kona back for future service. Our car was serviced with no issues. Everyone was friendly and helpful. We will continue to bring our Kona back for future service. More
Staff was very kind and helpful. Service was performed in a very timely manner. Offered refreshments while l while waited for my vehicle. Service was performed in a very timely manner. Offered refreshments while l while waited for my vehicle. More
Every time I visit this dealership they never dissapoint. When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my children as soon as we walked in. Knew what I was there for. Checked on us throughout the time we waited. The lobby and restrooms were very clean. There was stocked water... coffee and snacks for everyone. There was a charging station for the kids to get more juice on their electronics while we waited. It was an amazing experience. All the staff is always friendly. The prices for 4 brand new tires was phenomenal. This is the only place I will ever let service my vehicle. Thanks guys. Keep up the great work! More