Hyundai of Wesley Chapel - Service Center

Was able to make appointment quickly. Honored competitor's coupon for service. Courteous service. Service was done in timely manner. Honored competitor's coupon for service. Courteous service. Service was done in timely manner. More

The people working Tuesday evening, when I dropped off my Sonata were friendly and efficient. The next day Anthony got my car in quickly & found that the problem was easily fixed and covered by an extended w Sonata were friendly and efficient. The next day Anthony got my car in quickly & found that the problem was easily fixed and covered by an extended warranty. He is an asset to Wesley Chapel Hyundai. He looks out for both the dealership & the customer. More

Met promptly upon arrival. Waited on car while work was done. Waiting area is comfortable. Work was completed quickly and to expectations. Waited on car while work was done. Waiting area is comfortable. Work was completed quickly and to expectations. More

Professional, friendly, quick The only drawback was not knowing beforehand that I needed to request a car wash with the service. I thought it was just automatically done. My fault, not Jasmine's. She was w knowing beforehand that I needed to request a car wash with the service. I thought it was just automatically done. My fault, not Jasmine's. She was wonderful! More

Incredible service. Far above and beyond Charlie was a fantastic partner in my purchase and it was my best experience at any dealership Far above and beyond Charlie was a fantastic partner in my purchase and it was my best experience at any dealership More

They were incommunocado for two days after my scheduled appointment . The first day they claimed the phones weren’t working. The second day they claimed the internet was down. They claimed I needed $5,500 appointment . The first day they claimed the phones weren’t working. The second day they claimed the internet was down. They claimed I needed $5,500 worth of repairs done to my car. I had $800 worth of repairs done there and then took my car to another mechanic shop recommended by a friend. That mechanic, who could have made money doing these repairs, said there was NOTHING wrong with my car. I showed him what Hyundai claimed was wrong and he called xx on it. I will Never use this Hyundai service again. It’s a shame because I’ve used them and trusted them for 10 years. More

Good to work with. Listen to my concerns and tried to take care of issue. Listen to my concerns and tried to take care of issue. More

I had an appointment for my service and I was greeted outside, but it took 15 mins for someone to come out and ask me what that service is for. As it was a complimentary service my filters were not even outside, but it took 15 mins for someone to come out and ask me what that service is for. As it was a complimentary service my filters were not even checked and replaced. In my two previous complimentary services I was told that the filter was looking good and didn't require replacement, but this time I didn't even get any updates on the filter status. Note that the users manual recommended to replace the filter but as it was free service I believe my filters were not replaced. I am sure if it was not a free service l, dealer would have replaced the filter and charged for parts and labor. More

I've always been very pleased with the service at Hyundai of Wesley Chapel because the atmosphere is friendly and the work on my Kona is fast and the waiting facility is clean and comfortable. AJ was my cus of Wesley Chapel because the atmosphere is friendly and the work on my Kona is fast and the waiting facility is clean and comfortable. AJ was my customer service agent and I like his friendly attitude and professionalism; AJ is "5" STARS! More

Good service personnel especially Joe provided great service even though they were very busy Professional Friendly staff service even though they were very busy Professional Friendly staff More