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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
912 Reviews

912 Reviews of Hyundai of Wesley Chapel - Service Center

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March 05, 2024

Very good service Very good services,they have friendly employees,they make appointment quickly. I like it because it has employees who speak spanish. More

by anipellot
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Rivera, Joel Rivera
Mar 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

March 05, 2024

Everyone was friendly and kind. I was also greeted immediately as I pulled into the driveway. More

by lrosecrants
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
Mar 05, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

March 05, 2024

Timely, clean & efficent All staff were pleasant. Dealership was easy to access and well organized. Will return & reccomend to others. More

by BNJN410
Recommend Dealer
Yes
Employees Worked With
Peter Buscemi
Mar 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 05, 2024

Very polite and willing to go the extra mile to get the deal done. I am a repeat customer who has now leased 8 vehicles with this dealership and I would not want to go anywhere else! More

by JANET_FRYE
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worrell
Mar 06, 2024 -

Hyundai of Wesley Chapel responded

Janet, Thank you! Justin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

March 03, 2024

Brianna was very attentive and helped me solve my problem. She took the time to call the adjuster and help me get the information I needed. She was very courteous and professional. More

by armandogil1
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Mar 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Brianna, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 02, 2024

Vic was amazing and worked very hard to get me what I asked and wanted. Very friendly and personable. Thank you!! More

by snuzy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wetherbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vik Katariya, Joel Rivera
Mar 02, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear that Vic and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

February 29, 2024

Justin Worrell is my guy period. If not for him I probably wouldn't do business there More

by COMMENDABLE815
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Garcia
Feb 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you for providing this feedback. Please don't hesitate to reach out if you have any questions or concerns. We appreciate your business and kind words for Justin, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

February 28, 2024

Very helpful when we showed up. Than took care of everything after Will be coming back More

by ddbrotzman1963
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Yarwood
Feb 28, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

February 28, 2024

They listened to the issues I was having with my vehicle. They explained what they were going to do and the cost of it. More

by Frank
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel Rivera, Joel Rivera
Feb 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share, Frank! We're happy that our team was able to provide you with the high-quality service. Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2024

This dealership was not as effective because they didn't replace the sim card in the radio. This caused me to return three times to get it right. There needs to be better quality control. More

by mattlex1999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rigsby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

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