Hyundai of Wesley Chapel - Service Center

Everything was good but you have a representative working at the front desk the man that use a cap ??, he has a terrible customer service twice I been in front of him and just filling paperwork, and never he at the front desk the man that use a cap ??, he has a terrible customer service twice I been in front of him and just filling paperwork, and never he left the paperwork to ask me how can I help you ? , I had to wait for other representatives to take care of my needs. Can someone give him a class of customers service and explain him that in that case his duty is stop his paperwork and help the next person waiting on the line. More

Fast and easy Making the appointment was very easy. I was taken in as soon as I got there. I waited the standard 90 minutes and done. I was taken in as soon as I got there. I waited the standard 90 minutes and done. More

Very helpful From the beginning to the end, people were very nice and helpful. They explained what needed to be done. Great experience! very nice and helpful. They explained what needed to be done. Great experience! More

Even without an appointment Pete took care of me the wait was shorter than anticipated and I was on my way thanks for the great service. was shorter than anticipated and I was on my way thanks for the great service. More

The CSR, Jasmine Yarwood was fantastic, she informed us of the needed repairs, took the time to explain the charges and kept in touch with us through the process, fantastic service Dept . Peter hartwick of the needed repairs, took the time to explain the charges and kept in touch with us through the process, fantastic service Dept . Peter hartwick More

Low transparency. Serviced and charged beyond what was requested. Asked for 75k mile service, and wiper replacement. Was told the fuel additive is a part of the servic Serviced and charged beyond what was requested. Asked for 75k mile service, and wiper replacement. Was told the fuel additive is a part of the service. Then was charged for a fuel injection that I did not request and explicitly said only the 75k service and wipers. More

Professional customer service and excellent auto service. I was kept informed of the activities the entire time. I was kept informed of the activities the entire time. More

It was a good experience. They helped me and resolved my issue They were very knowledgeable They helped me and resolved my issue They were very knowledgeable More

Had a great experience with the dealership! My salesperson was really great along with the sales manger. My salesperson was really great along with the sales manger. More

The dealership is clean and efficient. I was met at my car. Anthony kept me apprised of the status of my car. I was met at my car. Anthony kept me apprised of the status of my car. More