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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
912 Reviews

912 Reviews of Hyundai of Wesley Chapel - Service Center

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April 05, 2024

Been a customer since 2006. AJ provided great customer service. Have purchased/leased at least 8 vehicles here since 2006. Will always be a loyal customer, Thanks! More

by JKENNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad AJ was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

April 04, 2024

Joel was extremely helpful and attentive to our problem and made sure it was fixed as soon as possible. More

by JuanK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rivera
Apr 05, 2024 -

Hyundai of Wesley Chapel responded

Juan, Thank you for your very kind review. Joel and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 04, 2024

Friendly staff takes the time to answer every question no matter how complex or simple. More

by Jim Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Hyundai of Wesley Chapel responded

Jim, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

April 04, 2024

All went well. From intake to pick up. All findings were disclosed in a timely manner. Repairs were made and vehicle returned at the time promised. More

by TENORICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 04, 2024

Excellent dealership to work with. The service person was very friendly and knowledgeable. We will be coming back for our vehicle needs. More

by JONATHANSTEED
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Hyundai of Wesley Chapel responded

Jonathan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 03, 2024

They met my objectives and were very courteous and prompt. The process was smooth even though I had to come back a couple of times it was smooth each time. More

by SALEM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makhi was also great to work with
Apr 04, 2024 -

Hyundai of Wesley Chapel responded

Salem, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John, Makhi met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

April 02, 2024

Great store and staff that worked on my vehicle needs in a timely fashion. I'll be conking back. More

by stevenc
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Apr 02, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 02, 2024

The wait on first visit was long and the work wasn't completed. They fixed it More

by SHELLMR
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
Apr 03, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

March 31, 2024

AJ was very friendly and listened to everything I shared. I was having issues with something in our car and AJ took the time with me to understand and even helped me to schedule another appointment. More

by kkilian
Recommend Dealer
Yes
Employees Worked With
AJ
Apr 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with AJ and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

March 30, 2024

Very thorough and knowledgeable. The staff was courteous and helpful but I didn't quite trust them. More

by FLWCTAMPA
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
Jul 03, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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