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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
912 Reviews
Call Service Center (813) 279-7400

912 Reviews of Hyundai of Wesley Chapel - Service Center

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April 07, 2024

Great people who go the extra mile to help their customers get a wonderful experience with car service. More

by PCSANDERS0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 07, 2024

Everyone was great. Service was done in a timely fashion. Was kept informed of what was going on. More

by BFBUTLER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena
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Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 07, 2024

They are fast, friendly and willing to answer any questions that I had. They are welcoming and appreciative. More

by SCHOOL_RPEREZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vik Katariya
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Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vik and Jasmine met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

April 07, 2024

Anthony was nothing short of amazing. Kept me well informed through the entire process! He is the best! More

by MELENISAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with Anthony and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Anthony was kind, professional, good-spirited, knowledgeable, and made me feel welcome and supported during my entire visit. He was a genuine pleasure to work with. More

by Mikehamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

We are very happy Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Great team, good atmosphere, met my needs. Super friendly sales person. Mekhi was very good and post sale, Fabio was awesome to work with. More

by SALEM2
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worrell
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 06, 2024

My recent experience was a pleasure. Check in was smooth, car was completed ahead of promised time. Waiting area & bathroom was clean. More

by MREILLY108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Car was dirty, sticker 4 months old, no manuals, no paperwork or title, my mistake More

by Marc
Recommend Dealer
No
Employees Worked With
Karl Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Carrillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dill Jr
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Apr 10, 2024 -

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Great service super helpful. Helped get my car fixed quickly so I could get back to work as soon as possible More

by SMILBURRN516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

April 06, 2024

Still a great place after all these years, The new Remodeled look is very nice. I have purchased many auto there. Very sorry I could not find my new Kona there!? More

by JMARTI010
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we wish we could have helped you find the perfect Hyundai Kona. Thanks for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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