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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
918 Reviews

918 Reviews of Hyundai of Wesley Chapel - Service Center

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September 29, 2024

On time and follow up was great will recommend for service to friends and family More

by franoakwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 29, 2024 -

Hyundai of Wesley Chapel responded

Fran, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

September 29, 2024

Always very professional, knowledgeable and understands what the customer needs. I would not take my car to get service to any other dealership. Great communications with staff and customer. More

by LEWIS1ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

September 29, 2024

Good customer service by the service agents the helped out, with my wife’s car More

by EDGAR.RECINOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Saleena
Sep 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Edgar, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 29, 2024

I was very pleased. They were all pleasant people and very nice. Your complimentary food and drinks were excellent. More

by Idamaewilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 28, 2024

Even though it took a little longer than I would have wanted to get my car back, but overall, the total experience with Wesley Chapel Hyundai was very good an everything went well at the dealership. More

by feridep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas (Niko)
Sep 29, 2024 -

Hyundai of Wesley Chapel responded

Feri, We are very happy to hear Sarita provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

September 27, 2024

This was the best service I have ever had and took less than an hour, that is a first and the guys I had to deal with were all very nice and especially since I had the problem with the display in my vehicl More

by BLACKMSUSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Susie, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 27, 2024

I saw Nico Rodenbach, service consultant, on Saturday Sept 14th . He suggested to bring my car for service on Monday morning 7 AM. I went on Monday Sept. 16th at 7 AM, saw Saleena Crespo, service advisor More

by bmnayi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Mana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 26, 2024

Clean atmosphere. Friendly staff. Quick service. Vehicle was ready when they said it would be. More

by MCASTELEIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rico
Sep 27, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

September 25, 2024

The Best Customer Service + Love My Wonderful Lady that took all her time with all my Questions ⭐⭐⭐⭐⭐ More

by NANIMUZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

September 25, 2024

I was treated fairly and repairs were done well. I would come back to this dealership for major service again. More

by CFOX10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin
Sep 26, 2024 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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