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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
912 Reviews
Call Service Center (813) 279-7400

912 Reviews of Hyundai of Wesley Chapel - Service Center

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April 16, 2024

Got me right in. Didn't have to wait very long. Checked on me while I was waiting. Good follow up. More

by JSCHNUTH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 16, 2024

Appointment was timely. Representative was knowledgeable, friendly, in greeting and helpful. Service was completed in a timely manner. No hard sell attempt to push unnecessa More

by sticktiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Sarita had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 16, 2024

Everyone in customer service were nice and professional. . The area is spotless. The vehicle was done in ample time. More

by ruizmacias1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you! Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 16, 2024

Anthony was great! Second trip for same issue! Finally got it fixed! Thank you Anthony! More

by NESEALE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! Anthony and our team sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 16, 2024

They were great, they did everything to help me with the budget I had! I Highly recommend More

by Diamond Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenord Arestil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 16, 2024

I have no issues with the dealership, everything went well with the service that I received. Anthony was great, very friendly and helpful. I appreciated all the follow up calls that I received from him More

by feridep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to hear Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 16, 2024

I like the seating area and it didn’t take too long for my car to be ready, also Jasmine rocks More

by michaelpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Hyundai of Wesley Chapel responded

Michael, Thank you for taking the time to share your thoughts on working with Jasmine and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 16, 2024

Jasmine is a wonderful person and is very caring and looking to help her owners to have the best experience. I would go to her if and when service is needed. More

by LIFIREFIG2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Jasmine and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 15, 2024

I had a few minor issues after delivery, Hyundai of Wesley Chapel and Amy Rigsby both were excellent in making sure that the issues were taken care of and that I was completely satisfied. More

by THOMAST1655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Thomas, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

April 14, 2024

Ridiculous charging $75 for an oil change! ! Had I known, I would have gone elsewhere! More

by PATTY_L_WALTERS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

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