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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
913 Reviews

913 Reviews of Hyundai of Wesley Chapel - Service Center

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April 24, 2024

Quick on time service representative was respectful and communicative got me out just past time asked More

by GREGORYACOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Hyundai of Wesley Chapel responded

Gregory, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 24, 2024

We were very happy with the service we received. Since the repair was expected to take several days, we were provided a loaner vehicle. We were thrilled that the repair was completed much earlier More

by WBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for Anthony and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Sincerely, Jose Gesmondi Service Manager

April 23, 2024

Amy was fantastic and so helpful! Will definitely be back to have my car serviced! More

by Jgargus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amy and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 22, 2024

Salina my service advisor was very helpful and knowledgeable the porter was very nice good environment More

by Omairkohari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 22, 2024

It’s a great feeling when the level of professionalism and work ethic exceed expectations. I’m very thankful for the folks that help me that day and I will most certainly be coming back for future service More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Rivera
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 22, 2024

Courteous and kept me up to date on status of my car. My car was returned on time. More

by GLYNIS.D.MALDONADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Glynis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 21, 2024

I had a title emergency. Jose, service manager, was very helpful in getting a new tire mounted so I could be on my way to an airport pickup. More

by CHERYL1027
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Cheryl, Thank you! Jose and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 21, 2024

Very convenient location for me. Wonderful staff they go above and beyond. Happy with everything they do. More

by Tjet62
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 21, 2024

Justin is awesome, along with his team. Justin and Amy are amazing people. Justin and Amy go over and above and it’s great to know there are still people out there that will help in anyway More

by TRACIEAPLERSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out, Tracie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 21, 2024

Worst customer service ever. Advisor was rude, took 4 days to diagnosis the car. Terrible experience More

by travishoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Selena Gomez
Apr 25, 2024 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

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