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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
915 Reviews
Call Service Center (813) 279-7400

915 Reviews of Hyundai of Wesley Chapel - Service Center

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May 18, 2024

Joel is awesome the rest not so good I waited 4 months fir my car if it wasn't for Joel I would be more upset than I am. JOEL is the only constant in that place I will never own a Hyundai again after I ge More

by STITCHLOVER1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Rivera
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May 22, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

May 17, 2024

Anthony did as much as any one could to help me, his patience in explaining problems and taking as much time is appreciated. More

by CLAIREANDRONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose was equally helpful
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May 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

May 17, 2024

Amy is the best! I am going to miss her!! She is quick, professional & fantastic!! More

by dcatanzaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy (5 stars)
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May 19, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that Amy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

May 16, 2024

It’s really busy! Oil changes take longer then expected. Shuttle service is uber driver. More

by LINROEBUCK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarita Alzate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

May 16, 2024

This dealership always delivers excellent service and care whenever we bring in our vehicles. Anthony is an excellent asset to your company. He does a good job of making us feel valued. More

by RAWLE_LORRAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

May 16, 2024

Excellent job, good customer service, short wait time and great price for the work performed. More

by kcseh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

May 16, 2024

Anthony was amazing and surpassed our expectations. Service was done quickly and he was able to get us a great deal. More

by danieldanielmallek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

May 16, 2024

Great service and very timely. Only thing that would have mad it better was a car wash. More

by adilah.everett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Adilah, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

May 15, 2024

Everyone in the service department was extremely helpful and courteous. They handled my problem and provided a loaner. More

by SKIP9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Rivera
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May 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Skip, for the kind words for our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you. Sincerely, Jose Gesmondi Service Manager

May 14, 2024

Efficient is the word I would use to describe my visit. It seems that as soon as I sat down to read my book, my car was ready. It proved to be a no brainer to have chosen your dealership. More

by EAKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Paddyfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

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