Hyundai of Wesley Chapel - Service Center

Service was great, fast, and easy. It was easy to schedule and the atmosphere was clean. AJ was wonderful It was easy to schedule and the atmosphere was clean. AJ was wonderful More

Great service during my first oil change and tire rotation. Very fast and friendly. Thanks rotation. Very fast and friendly. Thanks More

Offered me 21,000 for 40,000 dollar palisade after telling me that they would pay it off. Was not looking to buy, but didn’t expect to be treated like a fool. telling me that they would pay it off. Was not looking to buy, but didn’t expect to be treated like a fool. More

Provide good communication and timely service. There service department is have had professional communication and work. There service department is have had professional communication and work. More

The technicians were very nice and also took time to answer all our questions about our car answer all our questions about our car More

My service appointment was great. The lounge area was comfortable and my vehicle was finished exactly when they said it would be. The lounge area was comfortable and my vehicle was finished exactly when they said it would be. More

Always helpful and gets me in as needed. Professional and fast. Much appreciated. Love WC Hyundai. Professional and fast. Much appreciated. Love WC Hyundai. More

Hands down the best car service I have ever received. .. Everyone was very professional they called an Uber for me to go home during my oil change and one to pick me back up. The oil change was a lot more .. Everyone was very professional they called an Uber for me to go home during my oil change and one to pick me back up. The oil change was a lot more expensive than my previous dealership which is Jenkins Nissan at $10 per oil change however it was so much easier and closer to home everyone was speedy kind and professional. More

Always very prompt and efficient service. Everything is explained in detail and I am always kept informed of what's going on with my car while it is being serviced. Jasmine made herself avail Everything is explained in detail and I am always kept informed of what's going on with my car while it is being serviced. Jasmine made herself available in the event I had any questions or if I needed anything. So, I felt as though I was in good hands, start to finish. As for the waiting area itself. I found it to be very clean and comfortable. The only thing I would like to see changed is the implementation of work areas where you could bring a laptop and plug yourself in. Plugging in just in case your service is going to take a while. Also, perhaps some better refreshments. They have crackers, fruit snacks, coffee, and water. Maybe have a few snack and beverage vending machines? More

Very frustrating experience. It appears to be a lack of help and department structure, or poor management and processes. There are technical tools to communicate with customers b It appears to be a lack of help and department structure, or poor management and processes. There are technical tools to communicate with customers but if no one responds all it does is create more work for the tech. I couldn’t get any information on what time my vehicle would be done so I could arrange pick up. No one answers the phone or text messages through your system. The service department appears very unorganized. The service techs seem frustrated trying to do the best thing. My appointment was at 7:00a with no communication and I was one of the last to pick my car up at end of day. More