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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,443 Reviews
Call Service Center (813) 279-7400

1,443 Reviews of Hyundai of Wesley Chapel - Service Center

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February 11, 2025

I always have a great experience at Hyundai of Wesley Chapel. Jose & AJ are outstanding and are always making sure I'm taken care of. Thank you. More

by kkevin741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, service manager
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Feb 11, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that AJ and Jose met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

February 11, 2025

This was an excellent service i appreciate the care taken with my vehicle nice work aj More

by chieftonto352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

February 10, 2025

Service was great, fast, and easy. It was easy to schedule and the atmosphere was clean. AJ was wonderful More

by KAITLINAVALERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kaitlin, and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

February 10, 2025

I don’t usually do reviews but this dealership has come a long way since their remodel and keeps getting better. More

by JAMES.BROCKWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Hyundai of Wesley Chapel responded

James, Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

February 10, 2025

Wasted my time and was lied to MJ is not a person with any integrity.. he is a terrible representative for your company More

by BAPP51
Recommend Dealer
No
Employees Worked With
MJ
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February 10, 2025

Nilo Rodenback always provides excellent customer service. Wesley Chapel Hyundai service department is great! Thank you More

by mcarrillo2451
Recommend Dealer
Yes
Employees Worked With
Niko Redenbach
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Feb 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Niko and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

February 10, 2025

Hyundai of Wesley Chapel staff were very professional and attentive. I was able to get my vehicle serviced fairly quickly, and the waiting area was nicely set up. Excellent service! More

by tricia.culver1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Arita
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Feb 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Tricia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

February 09, 2025

Great service during my first oil change and tire rotation. Very fast and friendly. Thanks More

by DWAYNE_TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Hyundai of Wesley Chapel responded

Dwayne, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

February 09, 2025

Offered me 21,000 for 40,000 dollar palisade after telling me that they would pay it off. Was not looking to buy, but didn’t expect to be treated like a fool. More

by Nascarrulz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

February 09, 2025

Provide good communication and timely service. There service department is have had professional communication and work. More

by randyscragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Hyundai of Wesley Chapel responded

Randy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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