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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
915 Reviews
Call Service Center (813) 279-7400

915 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
June 11, 2024

We were in and out faster than we expected for the recall we had to repair. More

by KIMNERIC85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
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Jun 11, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

June 10, 2024

Oil changes are quick. Scheduling Maintenance is easy. Staff is friendly and helpful. They take care of you. I have not been disappointed with them, yet. More

by dawnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Hyundai of Wesley Chapel responded

Dawn, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

June 10, 2024

The service experience was quick and easy they paid attention to detail. It was a good experience overall More

by Sandraanderson33544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Hyundai of Wesley Chapel responded

Sandra, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

June 09, 2024

Tried to charge me $110 when I get complimentary service! I would definitely stay away from. Makes me wonder how many people they scam. More

by bradloveashley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

June 08, 2024

The best local for mantain you vehicule good and the treatment are awesome. the best More

by LUYSRIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

June 08, 2024

I do not who Brianna is. I was assisted by Jose, service manager. Jose restored my faith in Hyundai Wesley Chapel. More

by DJ215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, service department manager
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Jun 09, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

June 08, 2024

Fantastic service and very timely. AJ communicated well and made sure that I was satisfied with the service. Thanks again! More

by joshuatblight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Joshua, for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad AJ was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

June 08, 2024

Oil change went smoothly. I thought I was due for a cabin filter change based on my mileage, but I appreciate that the team decided to look at the condition of it first (and i More

by mdhoffmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember
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Jun 09, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

June 06, 2024

The wait was acceptable and the environment was very comfortable and peaceful the only thing I would as is to have vending machines for customers so they can choose other refreshments and snacks other t More

by JULIOPION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

June 06, 2024

Nicholas does not have his name in your service personnel list. He was very helpful and courteous. More

by ROOPACHOKSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Jun 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Nicholas had the opportunity to work with you and thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

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