Hyundai of Wesley Chapel - Service Center

They sell cars without doing ANY inspections on them. They tried to get me to take a vehicle home, without the safety inspection.. only reason it gone one is because I asked information that would only b They tried to get me to take a vehicle home, without the safety inspection.. only reason it gone one is because I asked information that would only be obtained if someone put their hands and eyes on the vehicle. When problem arose - I was gaslit to believe that is how Hybrids are. Got another professional opinion, turns out - the cabin air filter (the air you breathe) was clogged and disgusting. The blower motor was also blocked because of the debris. I worked with Nicole and Fabio, their suggestion after my concerns with having my children in the vehicle with no AC.. was to trade it in to them & purchase another vehicle! More

Assist my needs in a timely manner. Very helpful, polite and professional. I was able to get my car before the estimated time. Very helpful, polite and professional. I was able to get my car before the estimated time. More

The service department was great. They helped me with the battery issue and with the coolant issue. They kept me informed of the progress along the way. The service manager stepped i They helped me with the battery issue and with the coolant issue. They kept me informed of the progress along the way. The service manager stepped in and ensured the problem was resolved. More

We have had excellent service until this last visit! !! I am so excited to know that my Elantra can now be fixed!!! My husband made an appointment with Wesley Chapel Hyundai for 6/14 @ 1:00 pm. Upon a !! I am so excited to know that my Elantra can now be fixed!!! My husband made an appointment with Wesley Chapel Hyundai for 6/14 @ 1:00 pm. Upon arrival we were informed that they did not have the needed part for our model and that they would call us when it comes in. We were told that it would take about one week. We made an appointment. I would have expected a notification that the part was not available instead of a reminder of the appointment. It would have saved my time and twenty miles out of my way!!! We were not the only ones to be turned away. . Your call center needs better communication with the parts department! The gentleman who waited on us was very nice and he was professional. More

Jasmine was outstanding. She is very helpful and made one feel very comfortable. I would ask for her in a heartbeat whenever I need to go there. Jasmine thanks for all your h She is very helpful and made one feel very comfortable. I would ask for her in a heartbeat whenever I need to go there. Jasmine thanks for all your help and support. She’s a definite keeper do not let her go. More

Never got a return call from Nico. Replacement of backup camera is very pricey considering the part. Replacement of backup camera is very pricey considering the part. More

Service was great. My only issue is that my car was ready 20-30 minutes before I got up and asked for my car. I saw the service tech put my keys and paperwork on the de My only issue is that my car was ready 20-30 minutes before I got up and asked for my car. I saw the service tech put my keys and paperwork on the desk. I waited and waited and finally went up to the big service desk and ask someone to check me out. More

Had an appointment for an oil change and recall repair. When first greeted was told 1 hour to 1 1/2. After 2 hours of waiting I asked the service writer and he told me he was just about to go check?? Then When first greeted was told 1 hour to 1 1/2. After 2 hours of waiting I asked the service writer and he told me he was just about to go check?? Then he told me they were getting the recall part to put on. 2 hrs and 40 min later the oil change was done but they did not have the part for the recall????? As a FYI we have been in 3 times for this recall and it's still not completed. Your dealership has the worse service department I have every had to use. And I have to go back again for the recall? How would you feel? More

I’ve been going to Hyundai since 2012 and all I can say is there people and the service you get it’s very friendly and pleasant to talk with and always keeping you updated with your car service; if you hav is there people and the service you get it’s very friendly and pleasant to talk with and always keeping you updated with your car service; if you have any questions, they’re more than happy to help you and find out for you . I’ve always had excellent work done in the past; and if you continue to have problems, they strive to find out and fix it for you until your car is on the road running safely and smoothly again!! Thanks Hyundai for years of excellent service!! More

Anthony was very attentive. My car was quick worked on and after completion a courtesy ride was provided for me. My car was quick worked on and after completion a courtesy ride was provided for me. More