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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
917 Reviews
Call Service Center (813) 279-7400

918 Reviews of Hyundai of Wesley Chapel - Service Center

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July 19, 2024

Maintenance time was accurate, lobby was clean and welcoming and team member wasn’t pushy More

by SLOANESLENNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena 5 stars
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Jul 20, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

July 05, 2024

Wesley Chapel service was ready to take my vehicle in on arrival, provide good service, including updating mileage meter back to zero to determine next service. Very polite! More

by gatorsrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 04, 2024

The people in the service department were courteous and professional. They took care when servicing my vehicle. More

by EMMONS1842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

July 02, 2024

It’s clear that this dealership strives to be the best in customer service and satisfaction. Please continue your quest to be the best! More

by DAVID57IVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Hyundai of Wesley Chapel responded

David, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

June 29, 2024

This dealer tried to take advantage of 18 old daughter for $365. Broke her key during an oil change and fixed it but said she needed to bring her spare key back so they could program it. When she got ther More

by quinnbirds
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Nico R
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Jun 30, 2024 -

Hyundai of Wesley Chapel responded

I've reached out to you twice to discuss this. We would never take advantage of anyone. I'd love the opportunity to talk to you so we can resolve this obvious misunderstanding. Thank you, Tom Swedberg Fixed Operations Director Hyundai of Wesley Chapel

Jun 30, 2024 -

quinnbirds responded

Standing by my review. The facts are as I said. When you reached out your text ignored my comments.

Jul 02, 2024 -

quinnbirds responded

So Hyundai is suggesting that a FOB never used is broken after 1 year and that according to them both FOB’s broke within a year. OK great quality product. Hard to believe that both keys broke. Wow. No wonder people can break into your cars with ease. Bye. Never buying your products again.

June 28, 2024

Appointment was right on schedule and service was prompt. There were some very disruptive kids playing with the new cars, snacks and the refrigerator that should've been called out. More

by tatialc7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again! Sincerely, Jose Gesmondi Service Manager

June 24, 2024

The staff is very Friendly! Everyone seems to be well trained and know what they are doing. More

by BRAXTONRANKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

June 23, 2024

I had an enjoyable experience with Nicole, the management, financing and service department. Thank you! More

by ABAGAIL.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
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Jun 23, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years! Sincerely, Jose Gesmondi Service Manager

June 23, 2024

Service was great. Will recomed them because of the excellent way that I was treated More

by PEPPERMINTPATTI1950@ gmailcom
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses
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Jun 23, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

June 21, 2024

Excellent service provided. Vehicle was ready when promised. Service advisor kept me up-to-date. 👍 More

by MASDEV99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Report | Print
Jun 23, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

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