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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,443 Reviews
Call Service Center (813) 279-7400

1,443 Reviews of Hyundai of Wesley Chapel - Service Center

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March 03, 2025

They fixed my broken horn. The people were courteous and the building was clean. I was looking for a vending machine while I was waiting. Seems like they used to have one. More

by mike.spencer45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

March 03, 2025

Pésimo servicio, mala experiencia, poco profesionalismo en mi experiencia nunca volveré para ahí a hacerle servicio a mi guagua. More

by LOURDES_DIAZ1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Rico
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Mar 05, 2025 -

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Lourdes, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

March 02, 2025

It was excellent since my arrival and all through the atention that was given to my car. More

by jor1960a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

March 02, 2025

Anthony was so helpful! I am a new customer and he helped me find my warranty from my previous dealership. He also got the work done so quickly and I appreciated not being w More

by kenewton283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

February 28, 2025

Good and fast service. Good customer service. Brand new building. Good experience so far with Hyundai More

by PABLOCARDONA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Pablo! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

February 28, 2025

He has Great customer service! !!!!!! I would recommend anybody to the car lot! Wonderful people! More

by TJD_ALL_DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

February 28, 2025

From purchasing the car from Malachi macera and the service I've received when I had my oil change was remarkable. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malachi macera
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Feb 28, 2025 -

Hyundai of Wesley Chapel responded

Thanks, Bill, for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

February 27, 2025

Hyundai of Wesley Chapel provided excellent service for my 2024 Hyundai Tucson. The waiting area was clean and comfortable. The car was delivered to me in less time than they quoted. More

by tksncvgf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Cresporockmore
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Feb 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

February 27, 2025

Very professional. This is my first car service in Florida and it was nice experience. More

by vivek.more
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

February 26, 2025

Tom in service who greeted me was excellent! My service advisor also very helpful. Got my issue addressed. More

by MARLENAHOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Marlena, for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

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