Hyundai of Wesley Chapel - Service Center

CSR was excellent but the waiting period was TOO LONG almost 2 1/2 hours for an oil change 😳 almost 2 1/2 hours for an oil change 😳 More

Fast reliable service with friendly service department advisors. Would recommend Hyundai to all my friends and family. advisors. Would recommend Hyundai to all my friends and family. More

Horrible communication, no updates had my car for 4 hours to not even run the services they promised. Specified I needed my car asap and still took longer than the frame time given. No one addressed my conce to not even run the services they promised. Specified I needed my car asap and still took longer than the frame time given. No one addressed my concerns More

I was driving my 2022 hyundai elantra limited hev on a busy road when a red light started flashing telling me to stop immediately and hev service required. The car slowed down and wouldn't let me go passe busy road when a red light started flashing telling me to stop immediately and hev service required. The car slowed down and wouldn't let me go passed 10 mph. Turned the car off and on and the warning went away but I started noticing a difference in the hybrid system. Took it to the dealer since it is under warranty. They did an update since it was part of the recall and said the mechanic drove it and said it was fine. On roads I used to get 45 to 50 mpg, I now get 30 to 35 mpg. I've had this car for 2 years, I can tell when something is not right. First they overcharged be because it's a hybrid. Now I am getting the same milage as a regular car so what's the point. The car is having trouble switching to hybrid. The hybrid battery doesn't charge like it used to and runs low very quick. More

Marvin in the service department was MIA since the beginning. Apparently the printer was broken so he said he said he would email (yes, email) my service paperwork to me when he had time to take a pic beginning. Apparently the printer was broken so he said he said he would email (yes, email) my service paperwork to me when he had time to take a picture of the results of my alignment. He pawned it off on another service advisor, and I never received any email. When he finally sent it, I got a picture of the alignment check machine screen, and the numbers are completely unreadable. I’m still not sure what, if anything, they did with my car. More

Nicholas in the service area for me in immediately and fixed my car the same day. He is great! fixed my car the same day. He is great! More

Fast and excellent service, I definitely recommend this Dealer. Anthony did a great job, explaining everything. Dealer. Anthony did a great job, explaining everything. More

I was in and out very fast. Very professional and courteous. Would recommend them to my family. Very professional and courteous. Would recommend them to my family. More

All parties involved were excellent detailed kept in touch. They are all great assets to your dealership. touch. They are all great assets to your dealership. More

Good customer service. Solid workmanship. AJ is great. Very thorough. Would use again and recommend Solid workmanship. AJ is great. Very thorough. Would use again and recommend More