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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
918 Reviews

918 Reviews of Hyundai of Wesley Chapel - Service Center

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August 09, 2024

They are professional, courteous and friendly. Our customer service representative Marvin was excellent. The dealership is clean and offered water, coffee and snacks. Courtesy cell phone charge More

by srcandmtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Arita
Aug 11, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

August 08, 2024

They sold me a used car with some issues and it was difficult to get a hold of them. However, after a few weeks of frustration, they fixed most everything. More

by GIU_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Castellon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

August 08, 2024

Friendly, courteous and helpful staff. inside showroom was meticulous with a cozy feel. Would recommend family and friends to stop by if interested in buying a new or used vehicle. More

by ARKJEAN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Aug 09, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

August 07, 2024

Jasmine Yarwood is a STAR! !!! She’s hands down amazing. She listen — she went above and beyond. and she delivered.. She’s impressive and EXCEEDED my expectations. She met the s More

by TanikaDelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Hyundai of Wesley Chapel responded

Tanika, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jamsime and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

August 02, 2024

Great service and Anthony was very professional. He explained what’s needed for my Tucson. More

by JOSE_MELCHOR_ROMERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

August 02, 2024

Justin is the only reason I continue to come to Hyundai Wesley Chapel to have my car serviced. If he ever leaves, I will go somewhere else. Lithia motors has ruined everything that John Gauvey built in tha More

by Good Client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

August 01, 2024

Nico was the best. he kept me up to date on the progress of my car. thank you More

by THEROSE0560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Nico had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

August 01, 2024

Mark did exactly as requested! Like Hyundai of Wesley Chapel, but hope next time they also offer decaf Keurig coffee. Did NOT install unrequested cabin air filter, as another dea More

by MRBUBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

August 01, 2024

Service agent made me feeel comfortable with service to be done and gave me contact information for the future. She was able to answer my questions and I left with a positive feeling of safety More

by TRUDYVERNOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soleena in service….five stars
Aug 01, 2024 -

Hyundai of Wesley Chapel responded

Trudy, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

August 01, 2024

Convenient, friendly and very professional. No hassles when I showed up without an appointment. Provided transportation home and back to pick up my car. More

by Bklyndag
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

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