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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,548 Reviews

1,548 Reviews of Hyundai of Wesley Chapel - Service Center

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April 17, 2025

Representative was responsive to my needs and requests. Answered my questions and concerns so I can be prepared for future vehicle maintenance needs. More

by giroffiv
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Apr 17, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 17, 2025

Nobody help me for Simple problem they wanna charge me $450. I think that’s ridiculous. More

by IVETO75
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Anthony Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

April 16, 2025

Friendly, fair and professional I was treated fairly and will recommend the dealership to friends and family More

by RESTRADA51
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worrell
Apr 16, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 16, 2025

I was promptly waited on. Everyone was very friendly. They asked when I would like to have the car and they had it done by that time. When I went to pick it up, it was quite e More

by BPWH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Apr 16, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 16, 2025

Took both mine and my husband’s car here and Saleena in the service department was amazing. She explained everything to us on what was wrong and kept us updated on ETA for completion. Would definitely go b More

by Avonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo
Apr 16, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 15, 2025

Great experience with Anthony, and entire Wesley chapel Hyundai staff. I would definitely recommend using them! More

by AMVANDEKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 15, 2025

The dealership is modern and clean. The staff is friendly and approachable. I do believe there are to many cars double parked narrowing driving paths considerably. More

by rodrigo.contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 14, 2025

We had a bad situation with our Hyundai. I read the reviews of all the Hyundai dealerships and Wesley Chapel stood out. Anthony was fantastic. We towed the car in and they started all the More

by mkklaus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

Apr 14, 2025 -

mkklaus responded

IT WAS FANTASTIC. HAVING AN ENGINE GO CAN BE VERY NERVE WRACKING. BETWEEN MY PERSONAL MECHANIC AND YOUR TEAM IS WAS SMOOTH SAILING. THANK YOU

April 14, 2025

Marvin always tends to our needs, offers expert advise and makes things run smooth for us. Thanks Marvin, appreciate you. More

by MAYAROQUE72
Recommend Dealer
Yes
Employees Worked With
Marvin
Apr 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 14, 2025

Anthony was great. The Hyundai team did great with this visit. Was done in a timely manner and communication was great. Thank you More

by sbalos01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

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