Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,537 Reviews
Call Service Center (813) 279-7400

1,537 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
October 18, 2023

Waited over 2 hours for a simple oil change. We have a problem with door locks and you keep telling us nothing is wrong. NOT happy!!!! More

by Aliandjohn29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur "AJ" Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

October 18, 2023

Don't know who mark is. AJ my service advisor was excellent with everything. Best experience at Wesley chapel with him. More

by JETERFAN414
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
Report | Print
Oct 19, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 18, 2023

The only complaint I have is that the music in the showroom was too loud, couldn’t hear the tv. More

by purplepeak
Service Time
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

October 16, 2023

Jose and Sarita are always top notch! !! Very efficient and always on time and honest in everything they do. More

by michaelmanley2228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gesmondi, Antonio Brown
Report | Print
Oct 17, 2023 -

Hyundai of Wesley Chapel responded

Hi there, we're happy to hear you enjoyed your service at our dealership. We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

October 16, 2023

Easy to make appointments. Service was quick and easy. Comfortable waiting area with water. Nice staff. More

by SeanEMac75
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 17, 2023 -

Hyundai of Wesley Chapel responded

Hi there, thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2023

This dealership is always helpful in getting my service done when I need it. I appreciated Kristin working with my son to get the scheduled maintenance done since I wasn't able to get in there. More

by GEORGIJSPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Report | Print
Oct 17, 2023 -

Hyundai of Wesley Chapel responded

Hi there! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We appreciate your loyalty to our dealership and look forward to seeing you next time!

October 16, 2023

The service was professional and accommodating. The staff Amy was caring and answered any questions I had. More

by Ester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Hyundai of Wesley Chapel responded

Hi Ester, our staff is committed to providing each of our clients with the best automotive experience. Please don’t hesitate to reach out if there's anything additional we can do for you.

October 15, 2023

Your dept is excellent. From initial checkin with Devan to managing the enter process with AJ. Thank you for your support that's why l always come back More

by CHELDIDGIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Hyundai of Wesley Chapel responded

Hi, we're happy to hear you enjoyed your service at our dealership. We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

October 15, 2023

They always go above and beyond when researching what my vehicle needs and what my warranty covers. More

by MICHELE.D.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Michele, for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 15, 2023

I love being able to make appointments online. They greeted me at the entrance. Selena was fantastic and took care of everything. Looking forward to coming back. More

by jostnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
Report | Print
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

1
...
146
147
148
...
154