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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,533 Reviews
Call Service Center (813) 279-7400
Today: 7:00 AM - 7:00 PM Open Now
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1,533 Reviews of Hyundai of Wesley Chapel - Service Center

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November 09, 2023

Great service! Lamar always shows attention to details. Wonderful repetitive of your company and the Service Department More

by EARLEY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
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Nov 10, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Lamar and our tean strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 09, 2023

Comfortable amd great customer service but service did take too long Was greeted right away. Waiting area was clean there was snacks, charging ports as well as free water and coffee. Only issue I had was More

by Franktorres1127
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
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Nov 10, 2023 -

Hyundai of Wesley Chapel responded

Frank, It's great to hear that Mark and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

November 09, 2023

Amy and Cristin are awesome! Took great care of my car and me and were pleasant always. Thanks More

by BOBHENDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Hyundai of Wesley Chapel responded

Bob, Thank you for taking the time to share your thoughts on working with Amy, Cristin, and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

November 09, 2023

Area is clean and organized , pleasant service people Kristin is attentive w service being done More

by Fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Report | Print
Nov 10, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that Kristin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

November 09, 2023

All was great except that it shouldn’t take 2 hours for an oil change. More

by BRUDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Lamar and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 08, 2023

Great customer service, they have come a long way. For a while I contemplated switching to Subaru when in the market for a new vehicle but the service I received this time along with the previous serv More

by MUNAHBEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Kristen was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

November 08, 2023

Everything awesome Very professional and very quick service Nothing more to say Everything was good More

by Jcin25pr
Recommend Dealer
Yes
Employees Worked With
Aj
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Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

November 08, 2023

It started off great! Then came the “you need this service immediately “ texts. Service was closed when I went in. Had to get sales to get my car for me- they overcharged More

by DRUMSCIENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin
Report | Print
Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

More
November 08, 2023

Very clean and neat at dealer, advisor very friendly and helpful through the service process. More

by Kyle Medlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Kyle, Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Lamar and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 07, 2023

I don’t know who Brianna Hacker is! My advisor was and is AJ Wilson! AJ has been five star plus with all our interactions. He does everything he can to give me the finest and most prof More

by GOLFBUMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear AJ and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

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