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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,346 Reviews
Call Service Center (813) 279-7400

1,346 Reviews of Hyundai of Wesley Chapel - Service Center

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October 03, 2023

The staff was helpful and maintenance was completed in a timely manner. Service technician followed up with text and phone call with information on maintenance repairs in a timely manner also. More

by TOMORALPINTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Hyundai of Wesley Chapel responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2023

I appreciated the courtesy wash and vacuum. The repair was completed same day which was awesome More

by STEF.BLOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Hyundai of Wesley Chapel responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

October 02, 2023

Very efficient and polite staff no unnecessary delays Have refreshments water and coffee at the lounge too More

by okinghar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 02, 2023

Lamar has always been very professional and helpful when ever I have to bring my car in for service More

by SUP2332000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Oct 03, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 02, 2023

Took care of all our standard maintenance plus warranty maintenance with a High level of professionalism! More

by JWORSDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

October 01, 2023

Wonderful service. Everyone is very nice and welcoming. They made sure I was comfortable and answered all of my questions so I had nothing to worry about or any concern More

by SAVBAKER2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

October 01, 2023

Like the service app, keeps you informed of ever step along the way when your waiting for completion of the job… More

by Randye04
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

October 01, 2023

Great services and I will be back. Thank you for making this experience so nice. More

by coreen.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Coreen, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 01, 2023

I actually liked the previous lobby better while waiting. It felt more welcoming and convenient to watch tv. The current chairs are super uncomfortable. Please bring back the soda machine. More

by ROXY331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us, Roxy. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 01, 2023

The service was quick the only this is that they did not put the service reminder on my windshield and Anthony told me they do not put them on anymore .I think you should give the customer that choice .he w More

by DATINNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words for Anthony, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

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