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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,476 Reviews
Call Service Center (813) 279-7400

1,476 Reviews of Hyundai of Wesley Chapel - Service Center

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November 14, 2023

Great service very prompt. Clean facilities like that they had snacks for all there customers More

by tomditommaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you! AJ and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 12, 2023

I think Wesley Chapel Hyundai is great specially, now that has been remodeled. The staff is friendly. Service is good and averaging pricing. More

by IZQUIER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

November 12, 2023

Ms. Salerno CrespoRockmore was more than helpful and efficient. She attended to our needs, made sure we were comfortable and understood what was happening. More

by EPMICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena CrespoRockmore
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Nov 13, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Saleena and our team were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

November 12, 2023

They provided service in an appropriate manner, the people were nice and helpful, and timely. More

by Rmarlene0410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 11, 2023

Everyone was great and how it was excellent all questions rates were answered at the same time More

by Raytrumpe
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ray, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

November 11, 2023

Brought my car in to fix two things, only fixed one. And car was dirty More

by bherrin24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

November 11, 2023

Everyone I dealt with was very courteous. And my car drove so nice after my appt. More

by alisonjackson46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Alison, and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

November 11, 2023

Your Service Center greeted me and listen to my concerns about the vehicle. Pick up was fast and easy. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Frank, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

November 10, 2023

I was checked in quickly and was kept up today very timely. I pointed out that there was no sweetener for the coffee as I am diabetic and Mark took the time to check the offices and did not find any bu More

by JHMOVIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ wilson
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Nov 10, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

November 10, 2023

Great services all around, perfect communication with the customer at all time definitely should come back More

by Ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeca Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Hyundai of Wesley Chapel responded

Thank you, Ruben! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

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