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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,511 Reviews

1,511 Reviews of Hyundai of Wesley Chapel - Service Center

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November 30, 2023

I'm impressed how professional they are. So far the best Absolutely amazing, they have a good system of communication. I'm happy that I found them More

by rlilita7
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
Nov 30, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

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November 30, 2023

All right It was good Nothing else to say as my car didn't need a alignment before I brought it More

by Noranash1971
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Nov 30, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

November 30, 2023

Very poor and sloppy work. Not caring enough in trying to complete the service correctly, vehicle received dirty and bad attitudes from the service department. Have friends, fa More

by LUISPEREZ711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

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November 30, 2023

Great service experience. They gave me ride home and sent a car to pick me up once completed. AJ was great More

by ROWENSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 29, 2023

Great price for oil/filter change. Amy was right on it & polite. No talk of “need this & need that” More

by SDAPCIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Amy and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sincerely, Jose Gesmondi Service Manager

November 29, 2023

The staff was efficient and friendly. My service was completed quickly I would recommend the service center More

by AFOSTER8
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Nov 29, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that Brianna was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

November 28, 2023

I waited for 2 and a half hours just to get an oil change. It was a waste of time. The service guy stated that they only started doing the oil change 2 hours into me sitting there. More

by WILSONARIELLE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Brown
November 28, 2023

Quick and no hassle! Would definitely recommend this dealership to others. Good communication, kind, fast honest and fair. Give them an A plus rating 5 stars More

by Brooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Nov 28, 2023 -

Hyundai of Wesley Chapel responded

Brooke, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 28, 2023

I always have a good experience at Hyundai of Wesley Chapel. They take the time to make sure I am taken care of. Thank you. More

by kkevin741
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Nov 28, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 27, 2023

Quick check in and check out. Jasmine captured all my concerns, was professional and nice. More

by LISSIE00741
Recommend Dealer
Yes
Employees Worked With
Jasmine
Nov 27, 2023 -

Hyundai of Wesley Chapel responded

Lissie, Thank you so much for your excellent review! We are so glad that Jasmine had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

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