Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,519 Reviews
Call Service Center (813) 279-7400

1,519 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
December 11, 2023

Brianna was very helpful and kept me updated. The wait was long, but typical of a car service center. My car was serviced and tires recommended. The check was a regular service call. The pric More

by paulinegeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Hyundai of Wesley Chapel responded

Pauline, We are very happy to hear Brianna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

December 11, 2023

From the time of arrival to the time I left, I was kept inform of everything that was being done to my car. I will recommend Hyundai to my friends and family. Justin was very helpful and well mannered and More

by PATSYRONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Hyundai of Wesley Chapel responded

Thank you! Justin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

December 11, 2023

Justin was superb. Very professional, courteous and knowledgeable. Kept me in the loop while I was waiting More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Hyundai of Wesley Chapel responded

Barry, Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

December 10, 2023

I waited over 2 hours for a simple oil change. I would have liked to know that I would be there two hours and not have to just wait that long. More

by nikolasowa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristen
Report | Print
Dec 11, 2023 -

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

December 08, 2023

AJ was great to work with. Very personable and informative. arranged me a ride with Lyft.. answered all my questions.I don’t know Briana hacker. More

by JCARENDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that AJ was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

December 07, 2023

Excellent dealer and service manager. Very attentive to my needs and checked every item I listed. More

by MPCOWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Chaplin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sessa
Report | Print
Dec 07, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Michael, Justin, and Alexander strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

December 05, 2023

Great service. Great staff. Always a pleasant experience. AJ is a pleasure to deal with. More

by MDU425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with AJ and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

December 03, 2023

This dealership always a great job of identifying and resolving my mechanical issues and provides quality service in a timely manner. More

by talas1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

December 02, 2023

My service rep was totally terrific and took of me exceptionally well. Very pleased with my service. More

by rrpilja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seleena Crespo
Report | Print
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

December 02, 2023

Friendly, not pushy. This is my third Hyundai with dealership since my Hyundai. Have always come here & so far will continue to do so. More

by TYSTYX89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Carlos most recently and John Dill in finance
Report | Print
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

1
...
126
127
128
...
152